Proceedings
Updated Jul 7th, 2022
A Workflow to assist with issuing and concluding proceedings where it has not been possible to obtain an out of court settlement.
Task 1 Preliminary – Instructions to CounselAllocate a Custom Questionnaire
Enter details of Advice regarding Proceedings (fields for up to 3 Defendants). This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Counsel. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Particulars of the Claim. This information is used to pre-populate letters and fields:

Send Standard Document
Client Advice RE Proceedings
Discusses liability (admitted or denied), quantum, current status of claim, advice on how to proceed, and costs.
Send Standard Document
Counsel Enc Instructions (PoC)
Accompanying letter to settle PoC
Send Standard Document
Counsel Instructions Settle PoC
Encloses, inter alia, medical report (merges name of med expert instructed)
Confirms type of funding
Confirms status of liability and if Pt 36 Offer has been made by Claimant
Lists evidence relied upon – merges names of experts whose reports have been disclosed
Add an automatic keydate to matter
Chase Counsel: 14 days
Particulars of Claim received?
Meet unmet keydates by type
Outstanding Chase Counsel keydate will be ticked
Allocate a Custom Questionnaire
Enter details regarding the Particulars of the Claim. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Court. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding Any Special Damages (and up to 4 ‘Other Losses’). This information is used to pre-populate letters and fields:

Send Standard Document
Client Enc POC
Encloses Court Papers prepared:
Claim Form, Particulars of Claim, Schedule of Expenses and Losses,
+ includes Certificate of Suitability of Litigation Friend if claimant is a minor.
Requests client checks content and signs as approved or advise amendments required.
Send Standard Document
N1 Claim Form
Send Standard Document
Schedule of Loss
Add an automatic keydate to matter
Chase Client: 14 days
Particulars of Claim etc approved?
Meet unmet keydates by type
Outstanding Chase Client keydate will be ticked
Allocate a Custom Questionnaire
Enter details regarding the Accident Type and Minor Claimant. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Infant. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the 1st Defendant (non-RTA). This information is used to pre-populate letters and fields:

Send Standard Document
Court Issue Checklist
Internal document
Send Standard Document
Court Issue Proceedings
Encloses Claim Form, PoC, Medical evidence, Schedule of Expenses and Losses, Notice of Funding + copy, Certificate of Suitablity of Litigation Friend (if client is a minor)
Advises current valuation of claim
Send Standard Document
Schedule of Special Loss
Send Standard Document
N251 Notice of Funding
(incorporates copy)
Send Standard Document
N235 Certificate of Suitability of Lit Friend
Criteria Set – Will only run if Client Minor field is ‘Yes’
Send Standard Document
Client Confirm Issue
Confirms issue, advises Def has 14 days to acknowledge and further 14 days to file Defence
Send Standard Document
Def 1 Ins Confirm Issue
Gives 152 RTA 1988 notification if Accident Type is ‘RTA’
Send Standard Document
Def 1 Sol Confirm Address for Service
Requests Sol confirmation instructed to accept service, or confirm Def 1 address
Add an automatic keydate to matter
Chase Court: 14 days
Has Court confirmed issue?
Add an automatic keydate to matter
Chase Sol: 7 days
Has Sol confirmed address for issue?
Meet unmet keydates by type
Outstanding Chase Court keydate will be ticked
Outstanding Chase Sol keydate will be ticked
Allocate a Custom Questionnaire
Enter details regarding the Accident Type and Minor Claimant. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Infant. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the 1st Defendant (non-RTA). This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Court. This information is used to pre-populate letters and fields:

Send Standard Document
Client Conf Service
Confirms proceedings have been issued and advises stages of court process in full detail
Send Standard Document
N215 Certificate of Service
Add a keydate linked to dossier field
Defence received?
keydate is based on (and identical to) dossier field Defence due date
Add a keydate linked to dossier field
Acknowledgement of Service received?
keydate is based on (and identical to) dossier field Ackn of Service due date
Send Standard Document
Def 1 Serving Proceedings Encloses:
Claim Form
Particulars of Claim
Medical Evidence
Schedule of Expenses and Losses
Notice of Funding
Form for Acknowledging Service
Form for Defending the Claim
Form for Admitting the Claim
Advises passing papers to Insurers, requests confirmation of safe receipt
Send Standard Document
Def 1 Ins Conf Service
Advises court papers have been sent to Def 1 + notifies that default judgement will be applied for if Ackn of Service and/or Defence are not filed within approp time scales. Confirms date A of S/Def is due.
This task is to be selected by the user if appropriate. Criteria operate, meaning that the documents will not merge if the field “Defence Received” shows a value of “Yes”. This is intended to prevent inadvertent merging of these documents where a Defence has been received and the user has taken positive action to note the fact, but also means that even if the user has failed to select a value for the field they’re not prevented from merging the documents.
Allocate a Custom Questionnaire
Enter details regarding the Judgement. This information is used to pre-populate letters and fields:

Send Standard Document
PI Court Enc N227
Criteria Set – Will not merge if Def Received field is ‘Yes’
Send Standard Document
N227 Request for Judgement by Default
Criteria Set – Will not merge if Def Received field is ‘Yes’
Send Standard Document
PI Client Apply Enter Judgement
Criteria Set – Will not merge if Def Received field is ‘Yes’
Add an automatic keydate to matter
Chase Court – 28 days ‘Reply from Court re N227?’
Criteria Set – Will not merge if Def Received field is ‘Yes’
Meet unmet keydates by type
Outstanding DEFRCVD keydate will be ticked
Outstanding ACKNLSERV keydate will be ticked
Allocate a Custom Questionnaire
Enter details regarding the Defence. This information is used to pre-populate letters and fields:

Send Standard Document
PI Def 1 Sol Ack Defence
Confirms receipt of Defence and deals with items arising including admissions, protocol, CPR requirements, requests for further information.
Send Standard Document
PI Client Advice on Defence
Encloses copy of Defence and advises according to content
Add an automatic keydate to matter
Chase Sol – 14 days
Def Sol reply re allocation received?
Meet unmet keydates by type
Outstanding Chase Sol keydate will be ticked
Allocate a Custom Questionnaire
Enter details regarding the Medical Experts. This information is used to pre-populate letters and fields:

Send Standard Document
PI Client Re Allocation
Advises procedure, requests detail of dates to avoid
Send Standard Document
PI Def 1 Sol Enc Allocation Qeustionnaire
Encloses Allocation Questionnaire; options to request Def Allocation Questionnaire and accompanying documents
Send Standard Document
PI Court Filing Allocation Questionnaire
Encloses Allocation Questionnaire, draft case man directions
Send Standard Document
N150 Allocation Questionnaire
Send Standard Document
PI Draft Directions on Allocation
Includes note of medical evidence to be adduced – conditional logic based on which medical expert has been instructed (1,
2 or 3) – will then merge relevant name
Add an automatic keydate to matter
Chase Court – 21 days
Court response re Allocation received?
Allocate a Custom Questionnaire
Enter details regarding the Medical Experts. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Witness (up to 4) This information is used to pre-populate letters and fields:

Send Standard Document
PI Client Advice on Disclosure
Advises on procedure and encloses draft list of documents
Send Standard Document
PI N265 List of Documents Standard Disclosure
Send Standard Document
PI Med Expert1 Dates to Avoid
Criteria Set – Will only run if Expert Instructed field is ‘Med Expert 1’
Requests details of dates to avoid
Send Standard Document
PI Med Expert2 Dates to Avoid
Criteria Set – Will only run if Expert Instructed field is ‘Med Expert 2’
Requests details of dates to avoid
Send Standard Document
PI Med Expert3 Dates to Avoid
Criteria Set – Will only run if Expert Instructed field is ‘Med Expert 3’
Requests details of dates to avoid
Send Standard Document
PI Wit 1 Dates to Avoid
Criteria Set – Will only run if ‘Witness 1 Surname’ contains data
Requests details of dates to avoid
Send Standard Document
PI Wit 2 Dates to Avoid
Criteria Set – Will only run if ‘Witness 2 Surname’ contains data
Requests details of dates to avoid
Send Standard Document
PI Wit 3 Dates to Avoid
Criteria Set – Will only run if ‘Witness 3 Surname’ contains data
Requests details of dates to avoid
Send Standard Document
PI Wit 4 Dates to Avoid
Criteria Set – Will only run if ‘Witness 4 Surname’ contains data
Requests details of dates to avoid
Add an automatic keydate to matter
Chase Client – 14 days
Response re List of Documents received?
Add an automatic keydate to matter
Chase Expert – 14 days
Has Med Expert advised dates to avoid?
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 1 advised dates to avoid?
Criteria Set – Will only run if is there a witness Field is ‘Yes’
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 2 advised dates to avoid?
Criteria Set – will only run if Witness 2 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 3 advised dates to avoid?
Criteria Set – will only run if Witness 3 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 4 advised dates to avoid?
Criteria Set – will only run if Witness 4 Surname contains data
Allocate a Custom Questionnaire
Enter details regarding the Witness (up to 4) This information is used to pre-populate letters and fields:

Send Standard Document
PI Client Enclose Copy Statement
Encloses copy statement, requests approval
Send Standard Document
PI Wit 1 Let Enc Copy Statement
Criteria Set – Will only run if Is there a witness field is ‘Yes’
Encloses form for approval by witness
Send Standard Document
PI Wit 2 Let Enc Copy Statement
Criteria Set – Will only run if Witness 2 Surname contains data Content as above
Send Standard Document
PI Wit 3 Let Enc Copy Statement
Criteria Set – Will only run if Witness 3 Surname contains data Content as above
Send Standard Document
PI Wit 4 Let Enc Copy Statement
Criteria Set – Will only run if Witness 4 Surname contains data Content as above
Add an automatic keydate to matter
Chase Client – 14 days
Has client returned signed copy statement?
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 1 returned signed copy statement?
Criteria Set – Will only run if is there a witness field is ‘Yes’
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 2 returned signed copy statement?
Criteria Set – Will only run if Witness 2 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 3 returned signed copy statement?
Criteria Set – Will only run if Witness 3 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days
Has Wit 4 returned signed copy statement?
Criteria Set – Will only run if Witness 4 Surname contains data
Meet unmet keydates by type
Outstanding Chase Client keydate will be ticked
Outstanding Chase Court keydate will be ticked
Send Standard Document
PI Court List of Documents
Encloses List of Documents
Send Standard Document
PI Def 1 Sol List of Documents
Encloses List of Documents
Add an automatic keydate to matter
Chase Sols – 14 days
Def1 Sols’ response to N265 received?
This task is intended to be run as and when required – it has been positioned here merely for convenience, but the intention is that it should be accessed by users at the appropriate time during proceedings.
Send Standard Document
PI Court Statement of Costs
Encloses Statement of Costs
Send Standard Document
PI Court Enc Application
Encloses Notice of Application and requests notification of hearing date
Send Standard Document
PI Def 1 Sol Notice of Application
Encloses Notice of Application and requests info re Def1’s intentions
Send Standard Document
PI Def 1 Sol Statement of Costs
Encloses Statement of Costs
Send Standard Document
PI N244 Application Notice
Send Standard Document
PI N260 Statement of Costs
Add an automatic keydate to matter
Chase Court – 14 days
Hearing date for application received from Court?
Add an automatic keydate to matter
Chase Sols – 14 days
Details of Def intentions re application received?
Meet unmet keydates by type
Outstanding Chase Client keydate will be ticked
Outstanding Chase Expert keydate will be ticked
Outstanding Chase Witness keydate will be ticked
Send Standard Document
PI Court Filing Listing Questionnaire
Encloses Listing Questionnaire
Estimate of Costs
Case Summary
Application Notice for Further Directions
Draft Directions
Cheque
Send Standard Document
PI Case Summary
Send Standard Document
PI Draft Directions
Send Standard Document
PI Def 1 Sol Enc Listing Questionnaire
Encloses Listing Questionnaire, requests copy of Defendant’s.
Send Standard Document
PI Estimate of Costs
Send Standard Document
PI N170 Listing Questionnaire
Add an automatic keydate to matter
Chase Court – 14 days
Court Directions re Trial received?
Add an automatic keydate to matter
Chase Sols – 14 days
Def Listing Questionnaire received?
Allocate a Custom Questionnaire
Enter details regarding the Hearing Date. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Counsel. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Medical Experts. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Witness (up to 4) This information is used to pre-populate letters and fields:

Send Standard Document
PI Client Re Trial Date
Confirms hearing date and details procedure Requests confirmation that client can attend.
Send Standard Document
PI Wit1 Re Trial Date
Criteria Set – Will only run if is there a witness field is ‘Yes’
Confirms hearing date and requests confirmation that wit can attend.
Send Standard Document
PI Wit 2 Re Trial Date
Criteria Set – Will only run if Witness 2 Surname contains data Content as above
Send Standard Document
PI Wit 3 Re Trial Date
Criteria Set – Will only run if Witness 3 Surname contains data Content as above
Send Standard Document
PI Wit 4 Re Trial Date
Criteria Set – Will only run if Witness 4 Surname contains data Content as above
Send Standard Document
PI Med Expert1 Re Trial Date
Criteria Set – Will only run if Expert Instructed field is ‘Med Expert 1’
Confirms hearing date and requests confirmation that expert can attend
Send Standard Document
PI Med Expert2 Re Trial Date
Criteria Set – Will only run if Expert Instructed field is ‘Med Expert 2’
Requests details of dates to avoid
Send Standard Document
PI Med Expert3 Re Trial Date
Criteria Set – Will only run if Expert Instructed field is ‘Med Expert 3’
Requests details of dates to avoid
Send Standard Document
PI Counsel Enc Brief
Send Standard Document
PI Brief to Counsel
Send Standard Document
PI Trial Bundle Index
Send Standard Document
PI Def 1 Sol Enc Index and Costs
Add an automatic keydate to matter
Hearing Date – keydate is based on (and identical to) dossier field “Hearing Date”
Add an automatic keydate to matter
Chase Client – 14 days
Confirmation of attendance at hearing received?
Add an automatic keydate to matter
Chase Sols – 14 days
Bundle of Documents agreed?
Add an automatic keydate to matter
Chase Counsel – 14 days
Receipt of Brief confirmed?
Add an automatic keydate to matter
Chase Expert – 14 days
Confirmation of attendance at hearing received?
Add an automatic keydate to matter
Chase Witness – 14 days –
Has Wit 1 been in contact re hearing?
Criteria Set – Will only run if Witness 1 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days –
Has Wit 2 been in contact re hearing?
Criteria Set – Will only run if Witness 2 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days –
Has Wit 3 been in contact re hearing?
Criteria Set – Will only run if Witness 3 Surname contains data
Add an automatic keydate to matter
Chase Witness – 14 days –
Has Wit 4 been in contact re hearing?
Criteria Set – Will only run if Witness 4 Surname contains data
Allocate a Custom Questionnaire
Enter details regarding the Counsel. This information is used to pre-populate letters and fields:

Allocate a Custom Questionnaire
Enter details regarding the Hearing Date. This information is used to pre-populate letters and fields:

Send Standard Document
PI Counsel Enc Trial Bundle
Send Standard Document
PI Court Enc Trial Bundle
Send Standard Document
PI Court Enc Trial Bundle
Send Standard Document
PI Client Enc Trial Bundle
Send Standard Document
PI Def 1 Sol Enc Consent Order
Send Standard Document
PI Consent Order
Send Standard Document
PI Client Confirm Settlement
Add an automatic keydate to matter
Chase Sols – 14 days
Signed Consent Order received?
Add an automatic keydate to matter
Chase Sols – 28 days
Settlement cheque received?
Meet unmet keydates by type
Outstanding Chase Client keydate will be ticked
Outstanding Chase Sol keydate will be ticked
Outstanding Chase Court keydate will be ticked
Outstanding Chase Witness keydate will be ticked
Outstanding Chase Counsel keydate will be ticked
Outstanding Chase Expert keydate will be ticked
Outstanding Hearingdate keydate will be ticked
Send Standard Document
PI Court Enc Consent Order