Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes


Add/Edit an Organisation using the Case Management App

Who is this guide for?

Any Users

You can store the phone and address details for the professional firms. This guide will go through adding and subsequently editing organisations on Osprey.

Step 1


Open the Osprey Approach Case Management app and click ‘Organisations’.

Step 2


Click the ‘Add’ button.

Step 3


Enter the organisation details and click save

Step 4


To edit an organisation, click ‘Organisations’, then left click the organisation that you wish to edit. Remember if you make any changes, to click ‘Save’.

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