Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Who is this guide for?

Accounts Users and Accounts Supervisors

This report shows each fee earner’s performance targets (entered in Code Setup, Fee Earners, Edit) along with their actual performance figures (taken from the system).

Filter Options

Year  – Choose the year you wish to report on.

Period – Choose the period you wish to report on.

List of columns produced

For each fee earner:

Time Spent Targets – monthly target, monthly actual, year to date target and year to date actual

Time Spent Values – monthly target, monthly actual, year to date target and year to date actual

Time Billed – monthly target, monthly actual, year to date target and year to date actual

Time Billed Value – monthly target, monthly actual, year to date target and year to date actual

Time Written Off – monthly target, monthly actual, year to date target and year to date actual

Time Written Off Values – monthly target, monthly actual, year to date target and year to date actual

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