Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes


Searching for Clients using the Case Management App

Who is this guide for?

Any Users

Step 1


Tap Change Client/Matter, which is available from Clients & Matters, Case Management, or Client Ledgers

Step 2


Use any of the basic search fields or tap More Options

Step 3


You may search for the clients full name, and/or address. It’s also possible to filter for a specific fee earner, or work type.

Should wish to search archives, set Include Archives? to Yes

To search through Prospect Matters, tick Prospect.

Step 4


Scroll through the results, tap the matter to load it

You can use the Conflict of Interest to search for duplicate clients

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