{"id":17698,"date":"2020-07-22T10:51:22","date_gmt":"2020-07-22T09:51:22","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=17698"},"modified":"2024-07-30T11:50:38","modified_gmt":"2024-07-30T10:50:38","slug":"whitelist-an-address-in-gmail","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/whitelist-an-address-in-gmail\/","title":{"rendered":"Whitelist an Address in Gmail"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Any Users<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will show you how to whitelist an address in Gmail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are having issues receiving emails from certain addresses into your Gmail account, you can whitelist them. For example, your Osprey user ID is set up with a Gmail email address, but you are not receiving your 2FA (Two Factor Authentication) code to log in.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Log into your Gmail account. Click the cog icon in the top right hand corner, and select See All Settings:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"533\" height=\"224\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/07\/image-54.png\" alt=\"\" class=\"wp-image-17699\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-54.png 533w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-54-300x126.png 300w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select Filters and blocked addresses:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"150\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/07\/image-55-1024x150.png\" alt=\"\" class=\"wp-image-17700\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-55-1024x150.png 1024w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-55-300x44.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-55-768x112.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-55.png 1230w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the email address you are attempting to receive mail from is listed in the section headed The following email addresses are blocked&#8230;, remove it by placing a tick in the box alongside it, and clicking Unblock selected addresses.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"416\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/07\/image-56.png\" alt=\"\" class=\"wp-image-17701\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-56.png 826w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-56-300x151.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2020\/07\/image-56-768x387.png 768w\" sizes=\"auto, (max-width: 826px) 100vw, 826px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will show you how to whitelist an address in Gmail If you are having issues receiving emails from certain addresses into your Gmail account, you can whitelist them. For example, your Osprey user ID is set up with a Gmail email address, but you are not receiving your 2FA (Two Factor Authentication) code [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"template":"","categories":[78],"tags":[],"class_list":["post-17698","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-troubleshoot-emails"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Whitelist an Address in Gmail - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will show you how to whitelist an address in Gmail\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/whitelist-an-address-in-gmail\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Whitelist an Address in Gmail - Osprey Approach Customer Support &amp; 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