{"id":1908,"date":"2020-02-18T11:59:08","date_gmt":"2020-02-18T11:59:08","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&p=1908"},"modified":"2024-05-20T08:42:32","modified_gmt":"2024-05-20T07:42:32","slug":"clear-and-reallocate-a-client-ledger","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/clear-and-reallocate-a-client-ledger\/","title":{"rendered":"Clear and Reallocate a Client Ledger"},"content":{"rendered":"
\n\n

Who is this guide for?<\/strong><\/p>\n

<\/i> Accounts Users<\/strong> and Accounts Supervisors<\/strong><\/p> \n<\/div>\n\n\n\n

This guide will take you through reallocating an incorrect posting on the client ledger<\/h2>\n\n\n\n

If you have run the aged debtors report and either the balance doesn’t match the total of the ageing columns or the MisAl column is showing Yes, or you have run the unpaid bills report and a paid bill is showing as unpaid, then these issues are usually due to incorrect allocations on the client ledger.<\/p>\n\n\n\n

Clear Allocations<\/p>\n\n\n\n

From the client ledger, select Allocate Payments from the left-hand menu.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Click to Show All Items as below (the button then changes to read Show Outstanding Postings Only):<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Now select Clear All from the Allocation Type and click Go:<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Press OK on the prompt below:<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Ensure that the Paid columns on both the Receipts\/Adjustments and Debtors are showing 0 for all items:<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Now choose whether to allocate manually or using the Automatic allocation function:<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Automatic Allocation<\/p>\n\n\n\n

Osprey will automatically allocate together all bills and receipts based on the age of the debt. <\/p>\n\n\n\n

Simply click Go and the allocations are made for you. Once complete, if the ledger is 0 the Receipts and Debtors will show as below:<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

If there are part paid bills outstanding, these will show with the amount which has been paid against them.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Manual Allocation<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

This type of allocation is best used where there are a lot of part payments or if the part payments straddle more than one bill, or if there is an older bill which has not yet been paid for example. You will notice that there is no Go button \u2013 the operator needs to select which payments relate to each bill.<\/p>\n\n\n\n

On the Debtors side, select the first bill that you would like to allocate by clicking the Select icon:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Select the Alloc\u2019d cross against the receipt you would like to allocate to this bill, ensuring that the Allocated amount matches the Selected Amount.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Click the save button<\/p>\n\n\n\n

Repeat until there are no more bills\/receipts to allocate<\/p>\n","protected":false},"excerpt":{"rendered":"

If you have run the aged debtors report and either the balance doesn\u2019t match the total of the ageing columns or the MisAl column is showing Yes, or you have run the unpaid bills report and a bill is showing as paid, then these issues are usually due to incorrect allocations on the client ledger.<\/p>\n","protected":false},"author":24,"featured_media":0,"template":"","categories":[165],"tags":[],"class_list":["post-1908","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-using-client-ledgers-accounting"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"\nClear and reallocate a Client Ledger | Osprey Academy - Customer Support and Training Centre<\/title>\n<meta name=\"description\" content=\"A step-by-step guide to correct incorrectly allocated ledgers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/clear-and-reallocate-a-client-ledger\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clear and reallocate a Client Ledger | Osprey Academy - 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