{"id":30980,"date":"2020-12-14T10:35:57","date_gmt":"2020-12-14T10:35:57","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&p=30980"},"modified":"2024-07-01T10:44:55","modified_gmt":"2024-07-01T09:44:55","slug":"using-google-authenticator","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/using-google-authenticator\/","title":{"rendered":"Using Google Authenticator"},"content":{"rendered":"
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Who is this guide for?<\/strong><\/p>\n

<\/i> Any Users<\/strong> and System Supervisors<\/strong><\/p> \n<\/div>\n\n\n\n

Osprey users can now choose to use a code generated independently by the Google Authenticator App for Android or iOS. This guide will take you through this process<\/h2>\n\n\n\n

*** Once a user has registered their account with Google Authenticator, they will be UNABLE<\/span> to log in if they do not have their mobile device to hand, or another mobile device and<\/em> their Secret Key. <\/strong>***<\/p>\n\n\n\n

Install Google Authenticator on your mobile device<\/p>\n\n\n\n

In order to use the Google Authenticator method through Osprey, you will first need to install Google Authenticator on your mobile device. <\/p>\n\n\n

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Navigate to the Google Play Store or the Appstore and search for Google Authenticator, once found, click ‘Install’.<\/p>\n\n\n

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You can now open the Google Authenticator app from your phone:<\/p>\n\n\n\n

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Synchronising Google Authenticator <\/p>\n\n\n\n

There are apps and browser extensions that enable you to generate 2FA codes on your PC just in case you don’t have your mobile device to hand.<\/p>\n\n\n\n

You can obtain this key by logging in and going to the security area in your Google account.<\/p>\n\n\n\n

Navigate your Google Account https:\/\/myaccount.google.com\/ and log in to your account.<\/p>\n\n\n\n

On the left hand side, click ‘Security’.<\/p>\n\n\n

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Navigate to ‘Signing in to Google’ and click ‘2-step verification’<\/p>\n\n\n

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Click ‘Get Started’.<\/p>\n\n\n

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Verify your identity, click ‘Continue’.<\/p>\n\n\n

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Add a backup method, click ‘Turn On’.<\/p>\n\n\n

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Click ‘Set Up’.<\/p>\n\n\n

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Click ‘Next’.<\/p>\n\n\n

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Click ‘Can’t Scan It?’<\/p>\n\n\n

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Note this key as you\u2019ll need it while configuring an Authenticator app on your PC<\/p>\n\n\n\n

Keep this tab open in your browser, click Next to verify the code your chosen Authenticator app generates.<\/p>\n\n\n\n

On completion the app will display 2FA codes sent to your mobile device.<\/p>\n\n\n\n

Set up the system to use Google Authenticator<\/p>\n\n\n\n

To use Google Authenticator, Two Step Authentication must firstly be enabled in Supervisor > System Setup > System Settings (Edit button) in the Authentication section:<\/p>\n\n\n\n

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and also enabled in the User Profile area (when Allow Overwrite Two Steps Authentication is ticked in System Settings above, the user can choose to turn off the 2FA authentication requirement):<\/p>\n\n\n

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When the Enable checkbox in the User Profile section is ticked, the radio-button is visible and the user can select to use either the code received by email or the code generated by the Google Authenticator App.<\/p>\n\n\n\n

First time set up<\/p>\n\n\n\n

***To set up Google Authenticator for the first time you MUST be using Microsoft Edge or Google Chrome***<\/strong><\/p>\n\n\n\n

In the User Profile area, when Google Authenticator is selected for the first time, the instructions below are displayed.<\/p>\n\n\n

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Open the Authenticator app on your mobile device, and click Get Started.<\/p>\n\n\n

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You can now scan the QR Code using the mobile device camera OR<\/strong> enter the Secret Key manually using the Google Authenticator App. You MUST copy the Secret Key shown in Step 2 and keep it in a safe place before proceeding to step 3. You can use the page icon alongside the secret key to copy it, and then paste into a document, or email to yourself for example. If you lose or forget your mobile device, the Secret Key can grant access to Osprey Approach Apps using any other mobile device.<\/p>\n\n\n\n