{"id":32794,"date":"2021-01-28T17:59:23","date_gmt":"2021-01-28T17:59:23","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=32794"},"modified":"2024-05-29T08:48:23","modified_gmt":"2024-05-29T07:48:23","slug":"live-matters","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/live-matters\/","title":{"rendered":"Reports: Live Matters"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Accounts Users<\/strong> and <strong>Accounts Supervisors<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will take you through the Live Matters report<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This report outputs non-archived matters according to the filters and groupings you select.\u00a0 By default no options are selected, which means that the output provided will show ALL non-archived matters ordered by Client Name.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"399\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/05\/image-724.png\" alt=\"\" class=\"wp-image-67873\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/05\/image-724.png 830w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/05\/image-724-300x144.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/05\/image-724-768x369.png 768w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><figcaption class=\"wp-element-caption\">Live Matters example<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"h2 wp-block-paragraph\">Filter Options<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"361\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/05\/image-725.png\" alt=\"\" class=\"wp-image-67874\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/05\/image-725.png 435w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/05\/image-725-300x249.png 300w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fee Earner <\/strong>\u2013 Tick this box if you want to show only one or a selection of fee earners. Once ticked, all fee earners marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all fee earners, do not tick the fee earner box and it will produce all fee earners.<\/li>\n\n\n\n<li><strong>Work Type<\/strong> &#8211; Tick this box if you want to show only one or a selection of work types. Once ticked, all work types marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all work types, do not tick the work types box and it will produce all work types.<\/li>\n\n\n\n<li><strong>Executive <\/strong>&#8211; Tick this box if you want to show only one or a selection of matter Executives (Supervising Fee Earners). Once ticked, all Executives marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all Executives, do not tick the Executive box and it will produce all Executives.<\/li>\n\n\n\n<li><strong>Franchise <\/strong>&#8211; Tick this box if you want to show only one or a selection of Franchises. Once ticked, all Franchises marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all Franchises, do not tick the Franchise box and it will produce all Franchises.<\/li>\n\n\n\n<li><strong>Private\/Legal Aid <\/strong>\u2013 If left on All, this will show both Private and Legal Aid clients matters. You can choose to show only Private or Legal Aid clients by selecting the appropriate option.<\/li>\n\n\n\n<li><strong>Date Filters <\/strong>\u2013 If left blank, this will show all live matters, you can choose to show only those live matters between particular dates by populating both the From and To date boxes.<\/li>\n<\/ul>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Grouping and Ordering<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ordering<\/strong> &#8211; It is possible to show the output of this report in two different orders, Client Name or Client No.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Grouping<\/strong> &#8211; choose between:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No Grouping \u2013 shows a listing with the filters selected<\/li>\n\n\n\n<li>Fee Earner \u2013 shows a listing with the filters selected and additionally groups matters for Fee Earners together<\/li>\n\n\n\n<li>Work Type &#8211; shows a listing with the filters selected and additionally groups matters for Work Types together<\/li>\n\n\n\n<li>Executive Code &#8211; shows a listing with the filters selected and additionally groups matters for Executive Codes together<\/li>\n\n\n\n<li>Franchise Category &#8211; shows a listing with the filters selected and additionally groups matters for Franchise Categories together<\/li>\n\n\n\n<li>Remuneration Type &#8211; shows a listing with the filters selected and additionally groups matters for Remuneration Types together<\/li>\n<\/ul>\n\n\n\n<p class=\"h2 wp-block-paragraph\">List of Columns produced<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client\/Matter<\/li>\n\n\n\n<li>Client&nbsp;Name<\/li>\n\n\n\n<li>Branch<\/li>\n\n\n\n<li>Department<\/li>\n\n\n\n<li>Matter&nbsp;Description<\/li>\n\n\n\n<li>F\/E<\/li>\n\n\n\n<li>W\/T<\/li>\n\n\n\n<li>P\/L<\/li>\n\n\n\n<li>Franchise<\/li>\n\n\n\n<li>Remuneration<\/li>\n\n\n\n<li>Opened<\/li>\n\n\n\n<li>Exec<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This report outputs non-archived matters according to the filters and groupings you select.  By default no options are selected, which means that the output provided will show ALL non-archived matters ordered by Client Name.<\/p>\n","protected":false},"author":22,"featured_media":0,"template":"","categories":[111],"tags":[],"class_list":["post-32794","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-using-reports-analysis"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reports: Live Matters | Osprey Academy - Customer Support and Training Centre<\/title>\n<meta name=\"description\" content=\"A step-by-step guide to output non-archived matters according to the filters and groupings you select\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/live-matters\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reports: Live Matters | Osprey Academy - Customer Support and Training Centre\" \/>\n<meta property=\"og:description\" content=\"A step-by-step guide to output non-archived matters according to the filters and groupings you select\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/live-matters\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support &amp; 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