{"id":32796,"date":"2021-01-28T18:01:49","date_gmt":"2021-01-28T18:01:49","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=32796"},"modified":"2024-07-10T12:43:00","modified_gmt":"2024-07-10T11:43:00","slug":"matters-completed-by-user","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/matters-completed-by-user\/","title":{"rendered":"Completed Matters By User"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Accounts Users<\/strong>, <strong>Accounts Supervisors<\/strong>, <strong>Case Workers<\/strong> and <strong>Case Management Supervisors<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will go through the Completed Matters by User report<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reports matters completed by particular users. For a matter to be flagged as completed, the last task of the workflow must be run. This in turn will fill the Date Completed in the matter details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>Filter options<\/u><\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>Fee Earner<\/u><\/em><\/strong> \u2013 Tick this box if you want to show only one or a selection of fee earners. Once the box is ticked all fee earners marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all fee earners, do not tick the fee earner box and it will produce all fee earners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>Work Type<\/u><\/em><\/strong> &#8211; Tick this box if you want to show only one or a selection of work types. Once the box is ticked all work types marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all work types, do not tick the work types box and it will produce all work types.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>Franchise <\/u><\/em><\/strong>&#8211; Tick this box if you want to show only one or a selection of Franchises. Once the box is ticked all Franchises marked as In Use will appear. You can then tick each one that you want to report on. If you want to see all Franchises, do not tick the Franchise box and it will produce all Franchises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>User<\/u><\/em><\/strong> &#8211; Tick this box if you want to show only one or a selection of Users. Once the box is ticked all Users not marked as Inactive will appear. You can then tick each one that you want to report on. If you want to see all Users, do not tick the User box and it will produce all Users<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>Private or LA<\/u><\/em><\/strong> \u2013 If left on All, this will show both Private and Legal Aid clients matters. You can choose to show only Private or Legal Aid clients by selecting the appropriate option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u>Date Filters<\/u><\/em><\/strong> \u2013 If left blank, this will show all completed matters, you can choose to show only those completed matters between particular dates by populating both the From and To date boxes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u><br>Grouping options<\/u><\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No Grouping \u2013 shows a listing with the filters selected<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fee Earner \u2013 shows a listing with the filters selected and additionally groups matters for Fee Earners together<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Work Type &#8211; shows a listing with the filters selected and additionally groups matters for Work Types together<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Franchise Category &#8211; shows a listing with the filters selected and additionally groups matters for Franchise Categories together<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Private Or LA &#8211; shows a listing with the filters selected and additionally groups matters for Private Or Legal Aid together<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em><u><br>List of columns produced<\/u><\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Client\/Matter<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Branch<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dept<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\/E<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W\/T<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Matter&nbsp;Description<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remuneration<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\/L<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Franchise<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Opened<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Completed<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">User<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Client&nbsp;Name<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This report outputs on matters completed by particular users. For a matter to be completed the last task of the workflow must be run.<\/p>\n","protected":false},"author":22,"featured_media":0,"template":"","categories":[111],"tags":[],"class_list":["post-32796","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-using-reports-analysis"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Completed Matters By User - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will go through the Completed Matters by User report\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/matters-completed-by-user\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Completed Matters By User - Osprey Approach Customer Support &amp; 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