{"id":34908,"date":"2021-07-20T12:29:03","date_gmt":"2021-07-20T11:29:03","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=34908"},"modified":"2025-02-07T10:45:06","modified_gmt":"2025-02-07T10:45:06","slug":"resolve-microsoft-word-security-notice","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/configure-microsoft-word\/","title":{"rendered":"Microsoft Word Prompts and Warnings"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Any Users<\/strong><\/p>    \n<\/div>\n\n\n\n<p class=\"is-style-info wp-block-paragraph\">A recent security update for Microsoft Office will result in a Security Notice when running documents from Osprey. This may be resolved by adding Trusted Locations within Microsoft Word.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The guide below will provide instructions on how to add Osprey as a Trusted Location and should be done when producing the document from Osprey to ensure the correct location is saved.<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"361\" height=\"192\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/72.png\" alt=\"\" class=\"wp-image-63999\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/72.png 361w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/72-300x160.png 300w\" sizes=\"auto, (max-width: 361px) 100vw, 361px\" \/><figcaption class=\"wp-element-caption\">  <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Obtaining the trusted location folder path<\/p>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">To identify what path to add to the Trusted Location, <strong><em>run a document from Osprey<\/em><\/strong> to show the prompt, click OK to continue, and then follow the below steps to obtain the path. This may need to be repeated if the user utilises multiple apps, such as our Osprey Case Management Conveyancing App.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the Word document has been opened from Osprey, click File.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"130\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/73.png\" alt=\"\" class=\"wp-image-64001\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/73.png 676w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/73-300x58.png 300w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate down to Info and left click.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\" id=\"block-cbb05ece-08da-4d3d-835d-e1a98688b44b\"><img loading=\"lazy\" decoding=\"async\" width=\"136\" height=\"372\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/74.png\" alt=\"\" class=\"wp-image-64004\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/74.png 136w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/74-110x300.png 110w\" sizes=\"auto, (max-width: 136px) 100vw, 136px\" \/><figcaption class=\"wp-element-caption\">  <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how you open documents, you will either have a Copy Path and a Copy Local Path button, or just a Copy Path button.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"509\" height=\"159\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/07\/image-50.png\" alt=\"\" class=\"wp-image-71050\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/07\/image-50.png 509w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/07\/image-50-300x94.png 300w\" sizes=\"auto, (max-width: 509px) 100vw, 509px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have both buttons, click <strong>Copy Local Path<\/strong>. If you only have the <strong>Copy Path<\/strong> button available, then click this.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clicking the button will add the file path to your clipboard.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Adding the folder path as a trusted location<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To add the file path, within Microsoft Word, click File and then Options.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\" id=\"block-b3f066ec-7e1b-4f2c-a4e9-f26c78506eb3\"><img loading=\"lazy\" decoding=\"async\" width=\"125\" height=\"159\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/76.png\" alt=\"\" class=\"wp-image-64006\" \/><figcaption class=\"wp-element-caption\">  <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click Trust Center &gt; Trust Center Settings &gt; Trusted Locations<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"670\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/77.png\" alt=\"\" class=\"wp-image-64007\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/77.png 820w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/77-300x245.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/77-768x628.png 768w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"is-style-info wp-block-paragraph\">If using a networked drive, you will need to select &#8220;Allow Trusted Locations on my network&#8221; before the next step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click Add new location, and Browse to the path obtained in Steps 1-3, or paste the folder path into the Path box, removing the document name at the end of this path (backspacing to the last \\ character will do this).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"288\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/07\/image-34.png\" alt=\"\" class=\"wp-image-34832\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/07\/image-34.png 435w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/07\/image-34-300x199.png 300w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Ensure Subfolders of this location are also trusted is also ticked.<\/em> Click OK.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Default paths<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"434\" height=\"283\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2023\/09\/image-89.png\" alt=\"\" class=\"wp-image-59271\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2023\/09\/image-89.png 434w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2023\/09\/image-89-300x196.png 300w\" sizes=\"auto, (max-width: 434px) 100vw, 434px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Gateway App<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">C:\\Users\\{Windows User}\\Documents\\OspreyGateway\\ or<br>C:\\Users\\{Windows User}\\OneDrive\\Documents\\OspreyGateway\\<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Case Management App:<\/strong><\/p>\n\n\n\n<p class=\"is-style-warning wp-block-paragraph\">Please note that apps installed from the Osprey Installer will not match those below\/the apps downloaded from the Microsoft Store. The default links below are for the Microsoft Store apps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C:\\Users\\{Windows User}\\<br>AppData\\Local\\Packages\\PraccticeLimited.OspreyApproachCaseManagementApp_expxx2x1s6rv4\\<br>LocalState\\<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Macro Warning Message<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"374\" height=\"247\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/78.png\" alt=\"\" class=\"wp-image-64008\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/78.png 374w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/78-300x198.png 300w\" sizes=\"auto, (max-width: 374px) 100vw, 374px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Should you receive the above warning that Microsoft has blocked macros you can resolve this by ensuring you do not have any other Word Documents open prior to running documents on Osprey or by removing any macros you have within Word. Should you need to delete your macros please speak with your Office Manager or IT team. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A recent security update for Microsoft Office will result in a Security Notice when running documents from Osprey. This may be resolved by adding Trusted Locations within Microsoft Word. The guide below will provide instructions on how to add Osprey as a Trusted Location and should be done when producing the document from Osprey to [&hellip;]<\/p>\n","protected":false},"author":5735,"featured_media":0,"template":"","categories":[161,122],"tags":[],"class_list":["post-34908","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-get-started-general-setup","category-troubleshoot-case-management"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Word Prompts and Warnings | Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"A step-by-step guide to understanding and resolving MS Word prompts and warnings.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/configure-microsoft-word\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Word Prompts and Warnings | Osprey Approach Customer Support &amp; 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