{"id":49652,"date":"2022-09-12T10:11:24","date_gmt":"2022-09-12T09:11:24","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&p=49652"},"modified":"2024-07-29T16:36:50","modified_gmt":"2024-07-29T15:36:50","slug":"the-office-gateway-app","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/configure-the-office-gateway-app\/","title":{"rendered":"Installing the Osprey Gateway"},"content":{"rendered":"
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Who is this guide for?<\/strong><\/p>\n

<\/i> Any Users<\/strong><\/p> \n<\/div>\n\n\n\n

This guide will walk you through how to install the Osprey Gateway to assist with document production in Osprey<\/h2>\n\n\n\n

Osprey Approach offers the ability to produce documents via any web browser, such as Chrome and Edge, when running from a Windows PC.<\/p>\n\n\n\n

To be able to do this, users will need to install the Osprey Office Gateway App. This will allow documents to run through your locally installed version of Word.<\/p>\n\n\n\n

Installing the Osprey Gateway<\/p>\n\n\n\n

To download the Gateway, log into Osprey on your browser of choice, and expand the Focus On menu to show further options.

Click the Download Office Gateway to start the download.<\/p>\n\n\n\n

Your IT team can download the app without access to Osprey here<\/a><\/p>\n\n\n

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Once downloaded, run the Setup.exe<\/strong>. This will open a prompt. Click Install<\/strong>.<\/p>\n\n\n

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Once complete you will see the Osprey in the Notifications Tray. If you right click you will see some more options along with the version number:<\/p>\n\n\n

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Security warnings<\/p>\n\n\n\n

If users receive a Security warning when running a document, users may also need to add C:\\Users\\Username<\/em>\\Documents\\OspreyOfficeGateway and all subfolders to Word’s Trusted Locations<\/strong>.<\/p>\n\n\n\n

Please click the below guide for further information on how to prevent further warnings.<\/p>\n\n\n\n

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Microsoft Word Prompts and Warnings<\/a><\/blockquote>