{"id":53352,"date":"2023-06-01T16:39:19","date_gmt":"2023-06-01T15:39:19","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=53352"},"modified":"2024-04-25T10:52:05","modified_gmt":"2024-04-25T09:52:05","slug":"training-resources","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/training-resources\/","title":{"rendered":"Training Resources"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Any Users<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will take you through the options available for training resources<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Osprey offers a number of ways to help your users feel comfortable using Osprey. We understand every user has a different learning style.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Support Academy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Osprey Support Academy is an online library of resources, with guides, videos and information available around the clock. Our guides cover the installation of Osprey&#8217;s products, how-to guides, and even configuration guides. These will help to fine-tune Osprey to fit your company&#8217;s needs.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-osprey-approach-customer-support-amp-training-osprey-academy wp-block-embed-osprey-approach-customer-support-amp-training-osprey-academy\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/support.ospreyapproach.com\/guides\/accessing-the-help-center-from-osprey\/\n<\/div><\/figure>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Online Training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All Osprey users have access to free online training, and courses can be repeated as many times as needed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Led by one of our expert trainers, our online sessions can be arranged for groups or individuals. They will be delivered via Microsoft Teams.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Training Academy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All of Osprey&#8217;s training sessions are available from our Training academy. Users can progress through the course at their own pace, at any time they choose.<br><a href=\"https:\/\/learningmanager.adobe.com\/PraccticeSupport\">https:\/\/learningmanager.adobe.com\/PraccticeSupport<\/a><\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Bespoke Training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In certain instances, it may be necessary to arrange a bespoke training session &#8211; this will be tailored specifically to cover certain topics, and under some circumstances, carried out on a live site.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Drop-In Sessions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Drop-in sessions are held via Microsoft Teams and can be scheduled for multiple days if required. A Microsoft Team meeting is set up, with a member of the Support team available throughout the course of the day.<br><br>If any users have any queries, they can simply join the session, and a member of the team will be available to answer any queries, share screens and demonstrate functions and features, and assist the user.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Q&amp;A sessions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Q&amp;A sessions are based on a small group, normally heads of departments, office managers or partners at a firm, where you can discuss any queries and questions you may have.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This would be recommended if the drop-in sessions or training is not suitable.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will take you through the options available for training resources Osprey offers a number of ways to help your users feel comfortable using Osprey. We understand every user has a different learning style. Support Academy The Osprey Support Academy is an online library of resources, with guides, videos and information available around the [&hellip;]<\/p>\n","protected":false},"author":5696,"featured_media":0,"template":"","categories":[222],"tags":[],"class_list":["post-53352","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-welcome-project-planning"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Training Resources for Osprey | Osprey Academy \u2013 Customer support and training centre<\/title>\n<meta name=\"description\" content=\"This guide will take you through the options available for training resources\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/training-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Training Resources for Osprey | Osprey Academy \u2013 Customer support and training centre\" \/>\n<meta property=\"og:description\" content=\"This guide will take you through the options available for training resources\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/training-resources\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support &amp; 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