{"id":53532,"date":"2023-12-19T17:02:48","date_gmt":"2023-12-19T17:02:48","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=53532"},"modified":"2024-07-01T09:21:55","modified_gmt":"2024-07-01T08:21:55","slug":"logging-users-out-using-the-login-manager","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/logging-users-out-using-the-login-manager\/","title":{"rendered":"Logging Users out Using the Login Manager"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Accounts Supervisors<\/strong>, <strong>Case Management Supervisors<\/strong> and <strong>System Supervisors<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will walk you through using the Login Manager to log out any accounts that are struggling to access the software<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a user has failed to log out correctly and are having problems logging back in, a Supervisor user can end their session using the following steps<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to Supervisor &gt; Tools &amp; Utilities &gt; Login Manager<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"404\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/image-245.png\" alt=\"\" class=\"wp-image-64575\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/image-245.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/image-245-223x300.png 223w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can then right click the user and click Logout to end the users session.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"772\" height=\"471\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/image-246.png\" alt=\"\" class=\"wp-image-64576\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/image-246.png 772w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/image-246-300x183.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/image-246-768x469.png 768w\" sizes=\"auto, (max-width: 772px) 100vw, 772px\" \/><figcaption class=\"wp-element-caption\"> <\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will walk you through using the Login Manager to log out any accounts that are struggling to access the software If a user has failed to log out correctly and are having problems logging back in, a Supervisor user can end their session using the following steps Navigate to Supervisor &gt; Tools &amp; [&hellip;]<\/p>\n","protected":false},"author":5696,"featured_media":0,"template":"","categories":[191,238],"tags":[],"class_list":["post-53532","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-supervisor-tools-utilities","category-supervisor-system-setup-users"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Logging users out of Osprey using the Login Manager | This guide will walk you through using the Login Manager to log out any accounts that are struggling to access the software | Osprey Academy \u2013 Customer support and training centre<\/title>\n<meta name=\"description\" content=\"This guide will walk you through using the Login Manager to log out any accounts that are struggling to access the software\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/logging-users-out-using-the-login-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logging users out of Osprey using the Login Manager | This guide will walk you through using the Login Manager to log out any accounts that are struggling to access the software | Osprey Academy \u2013 Customer support and training centre\" \/>\n<meta property=\"og:description\" content=\"This guide will walk you through using the Login Manager to log out any accounts that are struggling to access the software\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/logging-users-out-using-the-login-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support &amp; 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