{"id":57489,"date":"2023-06-01T13:03:24","date_gmt":"2023-06-01T12:03:24","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&p=57489"},"modified":"2024-10-07T15:11:26","modified_gmt":"2024-10-07T14:11:26","slug":"configure-your-browser","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/configure-your-browser\/","title":{"rendered":"Configure your Browser"},"content":{"rendered":"
\n\n

Who is this guide for?<\/strong><\/p>\n

<\/i> Any Users<\/strong><\/p> \n<\/div>\n\n\n\n

This guide advises you on how to configure your browser to be compatible with Osprey and its features.<\/h2>\n\n\n\n

To ensure Osprey runs smoothly when accessing via a browser, we recommend the below settings to be applied to your browser.<\/p>\n\n\n\n

Google Chrome<\/p>\n\n\n\n

At the top right of your browser window, select the \u2018Tools\u2019 button, which should appear as three vertical dots in the top right.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Now, select the \u2018Settings\u2019 option towards the bottom of the resulting drop-down list.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

In the list of tabs which will now appear on the left hand side of your screen, select the ‘Privacy & Security’ option.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

This will bring up a new menu, as shown here. Select \u2018Site Settings\u2019.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

At the bottom of the resulting options, there will be an area headed \u2018Pop-ups and Redirects\u2019.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

At the bottom of this page is a setting for ‘Allowed to send pop-ups and use redirects’ – Click the ‘Add’ button next to this.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

A pop-up will appear.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

In the text box, enter [*.]ospreyapproach.com<\/strong> and click \u2018Add\u2019. Then do the same with [*.]ospreyapproachbackup.com<\/strong> and click \u2018Add\u2019. The screen should now show as below:<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Microsoft Edge<\/p>\n\n\n\n

At the top right of your browser window, select the \u2018Settings and More\u2019 button, as highlighted below:<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Next, click \u2018Settings\u2019 from the drop-down list.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

A new tab will open. Select \u2018Cookies and site permissions\u2019 on the left hand navigation bar.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Select \u2018Manage and delete cookies and site data\u2019.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Click \u2018Add\u2019 under the section titled \u2018Allow\u2019 and a pop-up text box will appear.<\/p>\n\n\n\n

In the text box, enter [*.]ospreyapproach.com<\/strong> and click \u2018Add\u2019. Then do the same with [*.]ospreyapproachbackup.com<\/strong> and click \u2018Add\u2019.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Next, click the \u2018Back\u2019 arrow at the top of the screen to navigate to the previous page.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Locate a section titled \u2018Pop-ups and redirects\u2019 and click the > symbol.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

As previously, there is an area titled \u2018Allow\u2019. Select the \u2018Add\u2019 button and add [*.]ospreyapproach.com<\/strong> and [*.]ospreyapproachbackup.com<\/strong> in the same way.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Once complete, you can close the settings tab.<\/p>\n\n\n\n

Mozilla Firefox<\/p>\n\n\n\n

At the top right of your Firefox screen, you have a series of icons. Select the \u2018Open Menu\u2019 option (three lines), to open up a further list of options which will allow you to configure the browser.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Select the ‘Settings’ tab.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

From the left hand panel which appears, select ‘Privacy & Security’.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

This will open a list of website options on the main part of the page. Scroll down the list until you come to a section headed Cookies & Site Data.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Select the ‘Manage Exceptions’ button.<\/p>\n\n\n\n

This will open a pop-up allowing you to add *.ospreyapproach.com<\/strong> into the Address box, as below. Once added, click on Allow.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Remember to add both your main Osprey URL and your backup Osprey URL (*.ospreyapproachbackup.com<\/strong>). Click Save Changes once done to return to the main Privacy page.<\/p>\n\n\n\n

Continue to scroll until you reach a section headed Permissions.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Click the Exceptions button next to the Block Pop-Up Windows check box.<\/p>\n\n\n\n

Once again, add *.ospreyapproach.com<\/strong> and *.ospreyapproachbackup.com<\/strong> into the Address box, clicking Allow for each one.<\/p>\n\n\n

\n
\"\"
<\/figcaption><\/figure>\n<\/div>\n\n\n

<\/p>\n\n\n\n

Click Save Changes when finished. This will complete the setup of Firefox and you can now close the Settings page.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

This guide advises you on how to configure your browser to be compatible with Osprey and its features. To ensure Osprey runs smoothly when accessing via a browser, we recommend the below settings to be applied to your browser. Google Chrome At the top right of your browser window, select the \u2018Tools\u2019 button, which should […]<\/p>\n","protected":false},"author":12,"featured_media":0,"template":"","categories":[96],"tags":[],"class_list":["post-57489","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-get-started-browser"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"\nConfigure your Browser - Osprey Approach Customer Support & Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide advises you on how to configure your browser to be compatible with Osprey\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/configure-your-browser\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configure your Browser - 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