{"id":62225,"date":"2024-02-22T09:38:54","date_gmt":"2024-02-22T09:38:54","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=62225"},"modified":"2024-10-01T16:36:41","modified_gmt":"2024-10-01T15:36:41","slug":"your-timed-osprey-backup","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/your_osprey_backup\/","title":{"rendered":"Your Osprey Backup"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Any Users<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will take you through the backup process<\/h2>\n\n\n\n<p class=\"is-style-warning wp-block-paragraph\"><strong>Please note:<\/strong> A timed backup is taken outside of our weekly backups. Once you have requested a backup of any kind, you will have been sent a quote for this <strong>as there is a cost involved.<\/strong><\/p>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">Upon receipt of the agreement we will raise a request for our engineering team to carry out the backup, which will then be uploaded to the ftp site for you to access and download.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Downloading Your Backup<\/p>\n\n\n\n<p class=\"is-style-warning wp-block-paragraph\">Access your Osprey backup through any browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can then enter your Osprey URL, which should be a similar format to https:\/\/backups.ospreyapproach.com\/yourcompanyname<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The precise URL and credentials for access will have been sent to you in an email. Click \u2018OK\u2019 and you will be prompted to enter your username and password and click \u2018OK\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"233\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/05\/image-14.png\" alt=\"\" class=\"wp-image-33883\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/05\/image-14.png 460w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/05\/image-14-300x152.png 300w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will now be presented with your most recent backup.<\/p>\n\n\n\n<p class=\"is-style-warning wp-block-paragraph\">N.B. You must ensure that the dates and times are exactly the same for all backup parts prior to downloading. Failure to do so will result in an inability to inflate your backup.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click on each link in turn, and select \u2018Save\u2019 when prompted and proceed to choose an appropriate location in which to store the file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"356\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/05\/image-15.png\" alt=\"\" class=\"wp-image-33884\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/05\/image-15.png 571w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2021\/05\/image-15-300x187.png 300w\" sizes=\"auto, (max-width: 571px) 100vw, 571px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once all files have been downloaded to the same location, click on the first part file. Then open the archive using the <a href=\"https:\/\/www.7-zip.org\/download.html\">7-zip<\/a> software. To extract it, enter the decryption password you have been provided with:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"171\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2019\/09\/image-147.png\" alt=\"\" class=\"wp-image-2112\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may now extract the backup file to a suitable location. Extracting the first part of the 7-zip file will automatically look for all the other parts and inflate the backup for you. <strong>N.B. Once extracted, the backup will be in Microsoft SQL format. This will require the relevant program to be able to access<\/strong> <strong>your data<\/strong>.<\/p>\n\n\n\n<p class=\"is-style-info wp-block-paragraph\">Please note that all backups are charged unless you are terminating, as a backup will be included without charge in this instance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will take you through the backup process Please note: A timed backup is taken outside of our weekly backups. Once you have requested a backup of any kind, you will have been sent a quote for this as there is a cost involved. Upon receipt of the agreement we will raise a request [&hellip;]<\/p>\n","protected":false},"author":5696,"featured_media":0,"template":"","categories":[66],"tags":[],"class_list":["post-62225","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-troubleshoot-miscellaneous"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Your Osprey Backup - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will take you through the timed backup process\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/your_osprey_backup\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Your Osprey Backup - Osprey Approach Customer Support &amp; 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