{"id":63226,"date":"2024-04-24T16:15:20","date_gmt":"2024-04-24T15:15:20","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=63226"},"modified":"2024-04-24T16:15:21","modified_gmt":"2024-04-24T15:15:21","slug":"redirect-key-dates-from-one-fee-earner-to-another","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/redirecting-key-dates-from-one-fee-earner-to-another-2\/","title":{"rendered":"Redirect Key Dates from one Fee Earner to Another"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Accounts Supervisors<\/strong>, <strong>Case Management Supervisors<\/strong> and <strong>System Supervisors<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will show you how to redirect key dates between your fee earners<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Should one of your fee earners be away from the office for a period of time, you can redirect their Key Dates to another fee earner, to ensure that important appointments are not missed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To redirect a fee earner\u2019s key dates navigate to Supervisor &gt; System Setup &gt; Users<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"542\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/redirecting-key-dates.png\" alt=\"\" class=\"wp-image-63228\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/redirecting-key-dates.png 520w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/redirecting-key-dates-288x300.png 288w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Look for the user whose key dates you would like to redirect. Right click and select Edit.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"215\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/02\/image-32.png\" alt=\"\" class=\"wp-image-45058\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There will be a drop-down box for Redirect Key Dates.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"611\" height=\"481\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2019\/07\/image-168.png\" alt=\"\" class=\"wp-image-552\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2019\/07\/image-168.png 611w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2019\/07\/image-168-300x236.png 300w\" sizes=\"auto, (max-width: 611px) 100vw, 611px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select the Fee Earner you would like to redirect the key dates to and click on the Save button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All key dates will now be\nredirected to the relevant Fee Earner.<\/p>\n\n\n\n<p class=\"is-style-info wp-block-paragraph\"><strong><em>Please Note:<\/em><\/strong> The key dates will still be visible on the original fee earner\u2019s home page and remain allocated against the original fee earner ID. Also note that only key dates within the specified review date range will be visible on the home page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp; <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Should one of your Fee Earners be away from the office for a period of time, Osprey Approach will allow you to redirect their key dates to another fee earner, to ensure that important appointments are not missed.<\/p>\n","protected":false},"author":5728,"featured_media":0,"template":"","categories":[179],"tags":[],"class_list":["post-63226","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-supervisor-system-setup"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Redirect Key Dates from one Fee Earner to Another | This guide will show you how to redirect key dates between your fee earners<\/title>\n<meta name=\"description\" content=\"A step-by-step guide showing you how to redirect key dates between fee earners\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/redirecting-key-dates-from-one-fee-earner-to-another-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Redirect Key Dates from one Fee Earner to Another | This guide will show you how to redirect key dates between your fee earners\" \/>\n<meta property=\"og:description\" content=\"A step-by-step guide showing you how to redirect key dates between fee earners\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/redirecting-key-dates-from-one-fee-earner-to-another-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support &amp; 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