{"id":64372,"date":"2024-04-24T14:21:05","date_gmt":"2024-04-24T13:21:05","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=64372"},"modified":"2024-05-08T09:05:40","modified_gmt":"2024-05-08T08:05:40","slug":"two-factor-authentication","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/academy-guide-template-do-not-amend-or-delete-2\/","title":{"rendered":"Two-Factor Authentication"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Any Users<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will provide all the information you need to successfully set up two-factor authentication for Osprey<\/h2>\n\n\n\n<p class=\"h2 wp-block-paragraph\">What is 2FA and how is it more secure?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two Factor Authentication (2FA) is an extra layer of security in addition to your username and password. You may have used this already with online services like banking, shopping or social media that send you a text message with a code. Osprey uses your email address instead.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As standard you will have two-factor authentication switched on at go live.<\/p>\n\n\n\n<div class=\"wp-block-group is-style-info\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ol class=\"wp-block-list\">\n<li><strong>Each time you sign in<\/strong>&nbsp;using your password&nbsp;<strong>you will be emailed a one-time security code<\/strong>&nbsp;that is only available for a short period of time.<\/li>\n\n\n\n<li>When you sign in, you\u2019ll be asked to enter the security code from your email.<\/li>\n\n\n\n<li><strong>After you enter the code<\/strong>, you\u2019ll be signed in to your account.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This increases the security on your account because even if somebody guesses your password, they won\u2019t be able to access your account without also having access to your emails.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">The SRA Guidance<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Solicitors Regulatory Authority, in their&nbsp;<a href=\"https:\/\/www.sra.org.uk\/risk\/outlook\/priority-risks\/information-cyber-security\/\">Priority Risks Information and Cyber Security report<\/a>, state that in order to mitigate risk you should&nbsp;<strong>\u201cuse two-factor authentication for emails and log-ins where possible.\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They also recommend that \u201c<strong>you and all staff&nbsp;<a href=\"https:\/\/www.ncsc.gov.uk\/blog-post\/three-random-words-or-thinkrandom-0\">avoid predictable passwords<\/a><\/strong>.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Both of these security mechanisms are provided as standard in Osprey.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Set up Two-factor Authentication<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can apply authentication settings to all users. Navigate to the Supervisor area, select System Setup and then click on System Settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click the Edit button at the top of the screen and then scroll to the bottom of the page.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"920\" height=\"522\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/Picture15-1.png\" alt=\"\" class=\"wp-image-64373\" style=\"width:520px;height:auto\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/Picture15-1.png 920w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/Picture15-1-300x170.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/Picture15-1-768x436.png 768w\" sizes=\"auto, (max-width: 920px) 100vw, 920px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Two Steps Authentication<\/strong>&nbsp;\u2013 Tick this box to enable 2 Factor Authentication for all users.<\/li>\n\n\n\n<li><strong>Allow Overwrite Two Steps Authentication<\/strong>&nbsp;\u2013 When ticked, this allows users to disable\/enable 2FA for their profile if 2FA is switched on.<\/li>\n\n\n\n<li><strong>Minimum Password Length&nbsp;<\/strong>\u2013 Set minimum password length requirement.<br><em>Passwords must exceed 5\/8\/10 Characters<\/em><\/li>\n\n\n\n<li><strong>Password Complexity<\/strong>&nbsp;\u2013 Select&nbsp;<em>Must mix alpha and numeric<\/em>&nbsp;to enforce passwords to contain a combination of letters and numbers.<\/li>\n\n\n\n<li><strong>Password Expires<\/strong>&nbsp;\u2013 allows you to set the number of days after which the password must be renewed.&nbsp;<em>Options include Never\/30 Days\/60 Days\/90 Days\/1 Year<\/em><\/li>\n\n\n\n<li><strong>Maximum Invalid Login Attempts<\/strong>&nbsp;\u2013 Set the number of incorrect tries before the account is locked. Supervisors will be able to unlock the account from the Users screen.<br><em>Options include No Limit\/3 Attempts\/5 Attempts\/10 Attempts<\/em><\/li>\n\n\n\n<li><strong>Lockout Effective Minutes<\/strong>&nbsp;\u2013 will set the amount of time an account is locked following invalid login.<br><em>Options include Forever\/15 Minutes\/30 Minutes\/1 Hour\/2 Hou<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Overwriting Two-factor Authentication<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If users are allowed to override 2 Factor Authentication, they can do so in their user profile. Click the User Profile icon in the top right corner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can change password here, or 2-Factor Authentication can be enabled or disabled by ticking or unticking the Enabled check box.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Helpful Security Hints<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use two-factor authentication&nbsp;where possible<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/support.ospreyapproach.com\/guides\/passwords-and-security\/#supervisor-settings\">Use strong passwords<\/a><\/strong>&nbsp;\u2013 minimum of 8 characters alpha\/numeric<\/li>\n\n\n\n<li><strong>Do not share credentials<\/strong>&nbsp;\u2013 not only is this a breach of your license it also poses considerable risk and entirely invalidates your computer generated audits<\/li>\n\n\n\n<li><strong>When a user leaves, immediately&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/guides\/managing-users\/#deactivate-a-user-account\">deactivate access<\/a><\/strong>&nbsp;\u2013 do not repurpose the user account.&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/guides\/managing-users\/#add-a-new-user\">Create a new user account<\/a>. Users should not be logging on under someone else\u2019s name.<\/li>\n\n\n\n<li><strong>Review&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/guides\/setting-up-access-templates\/\">access levels<\/a><\/strong>&nbsp;\u2013 ensure each user has access levels appropriate to their use of Osprey. Do not provide users with access to data or functions that they do not need.<\/li>\n\n\n\n<li><strong>Do not autosave passwords<\/strong>&nbsp;\u2013 ensure that under no circumstances any passwords or username are saved by default. Both computers and mobile devices will offer this to you. Always choose the \u201cNever save my password\u201d option<\/li>\n\n\n\n<li><strong>Ensure mobile devices have strong pin codes<\/strong>&nbsp;\u2013 ideally 8 characters, alpha numeric. Do not use your date of birth or year of your birth or the same digit multiple times. These are often the codes hackers will try first<\/li>\n\n\n\n<li><strong>Ensure mobile devices are enrolled in Mobile Device Management<\/strong>&nbsp;\u2013 if your staff have access to emails and company data on their devices you must have the facility to remotely wipe those same devices should they be lost or stolen.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will provide all the information you need to successfully set up two-factor authentication for Osprey What is 2FA and how is it more secure? Two Factor Authentication (2FA) is an extra layer of security in addition to your username and password. You may have used this already with online services like banking, shopping [&hellip;]<\/p>\n","protected":false},"author":5728,"featured_media":0,"template":"","categories":[223],"tags":[],"class_list":["post-64372","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-welcome-introduction"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Two-factor Authentication | Why use 2FA in Osprey | Osprey Academy \u2013 Customer support and training centre<\/title>\n<meta name=\"description\" content=\"How and why to use two-factor authentication in Osprey. 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