{"id":70481,"date":"2024-11-28T18:07:54","date_gmt":"2024-11-28T18:07:54","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=70481"},"modified":"2024-12-02T11:37:50","modified_gmt":"2024-12-02T11:37:50","slug":"osprey-dashboard","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/osprey-dashboard\/","title":{"rendered":"Osprey Dashboard"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Osprey Dashboard is a hub for quick access to your matters, performance data, key dates and more. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the top of the dashboard, you will find links to a &#8216;what\u2019s new&#8217; video which will showcase the latest updates in the software. The &#8216;support&#8217; button takes you to the customer help center to view our how-to guides and to raise a support ticket.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"209\" height=\"94\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-33.png\" alt=\"\" class=\"wp-image-70483\" \/><\/figure>\n<\/div>\n\n\n<p class=\"h2 wp-block-paragraph\"><strong>Key dates &amp; tasks timeline<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Key dates, tasks and matters for review are shown in the timeline panel to help you prioritise your to do list and day. The key dates and tasks are grouped by Overdue (red), Today (orange) and Future (black).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"335\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-34.png\" alt=\"\" class=\"wp-image-70484\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-34.png 451w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-34-300x223.png 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"455\" height=\"137\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-36.png\" alt=\"\" class=\"wp-image-70486\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-36.png 455w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-36-300x90.png 300w\" sizes=\"auto, (max-width: 455px) 100vw, 455px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">The settings cog allows additional filtering for key dates, to include or exclude key dates assigned to the user, redirected to the user, added by the user, or where the user is also the supervising fee earner on a matter.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"429\" height=\"393\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-37.png\" alt=\"\" class=\"wp-image-70487\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-37.png 429w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-37-300x275.png 300w\" sizes=\"auto, (max-width: 429px) 100vw, 429px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Clicking an item shows more information relating to the key date or matter for review. Selecting a key date presents you with an option to change the fee earner who needs to act on it as well as being able to mark it as met.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"442\" height=\"216\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-38.png\" alt=\"\" class=\"wp-image-70488\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-38.png 442w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-38-300x147.png 300w\" sizes=\"auto, (max-width: 442px) 100vw, 442px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A notification in the lower right corner will appear when the fee earner is changed against a key date or it has been marked as met. If the key date has been met, the key date will also be removed from the list.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"135\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-39.png\" alt=\"\" class=\"wp-image-70489\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Selecting a matter for review shows the matter information with an option to change the review date<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"369\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-40.png\" alt=\"\" class=\"wp-image-70490\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-40.png 631w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-40-300x175.png 300w\" sizes=\"auto, (max-width: 631px) 100vw, 631px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A notification in the lower right corner will appear when the review date has been changed.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"306\" height=\"157\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-41.png\" alt=\"\" class=\"wp-image-70491\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-41.png 306w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-41-300x154.png 300w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"h2 wp-block-paragraph\"><strong>Recently viewed matters<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Easily access your last viewed matters to help you jump back into a matter quickly. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"341\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/recent-matters.png\" alt=\"\" class=\"wp-image-70612\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/recent-matters.png 451w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/recent-matters-300x227.png 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"h2 wp-block-paragraph\"><strong>KPI charts<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access updated and improved KPI charts to show key performance and financial data. Hovering over data points will show a comparison between this year and last for the month.\u00a0 Multiple fee earners can be selected from the list.\u00a0The target can be changed if desired, although this will not change the default target which is set by a supervisor in the system settings.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"275\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-42.png\" alt=\"\" class=\"wp-image-70492\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-42.png 388w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/image-42-300x213.png 300w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"h2 wp-block-paragraph\"><strong>News<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this newsfeed you will see informative articles from Osprey. This can include product release notes, compliance guides, interviews with experts, and panel webinar discussions. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"199\" height=\"273\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-43.png\" alt=\"\" class=\"wp-image-70493\" \/><\/figure>\n<\/div>\n\n\n<p class=\"h2 wp-block-paragraph\">User feedback<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;re keen to hear your feedback and suggestions to help us continually improve and enhance the new era of Osprey. Easily share your thoughts via the feedback button and they&#8217;ll be reviewed, considered, and managed by our product team. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"279\" height=\"161\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/image-44.png\" alt=\"\" class=\"wp-image-70494\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Osprey Dashboard is a hub for quick access to your matters, performance data, key dates and more. At the top of the dashboard, you will find links to a &#8216;what\u2019s new&#8217; video which will showcase the latest updates in the software. The &#8216;support&#8217; button takes you to the customer help center to view our [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"template":"","categories":[285],"tags":[],"class_list":["post-70481","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-new-era"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Osprey Dashboard - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/osprey-dashboard\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Osprey Dashboard - Osprey Approach Customer Support &amp; Training | Osprey Academy\" \/>\n<meta property=\"og:description\" content=\"The Osprey Dashboard is a hub for quick access to your matters, performance data, key dates and more. 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