{"id":70523,"date":"2024-11-28T18:07:09","date_gmt":"2024-11-28T18:07:09","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=70523"},"modified":"2024-12-02T12:06:03","modified_gmt":"2024-12-02T12:06:03","slug":"upgrading-to-1-5","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/upgrading-to-1-5\/","title":{"rendered":"Upgrading to the new era of Osprey"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/11\/Q-email_1@4x-1024x512.png\" alt=\"\" class=\"wp-image-70586\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/Q-email_1@4x-1024x512.png 1024w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/Q-email_1@4x-300x150.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/Q-email_1@4x-768x384.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/Q-email_1@4x-1536x768.png 1536w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/11\/Q-email_1@4x-2048x1024.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For Osprey customers, the new era of Osprey is immediately available. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact your client success manager if you\u2019d like your firm to take advantage of the latest update. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We appreciate your team may need training on the new look and features and if we can arrange free group training, just let us know.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\"><strong>Other key information to know about the new era of Osprey<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you are using Osprey 1.5 you will need to ensure you <a href=\"https:\/\/support.ospreyapproach.com\/guides\/clear-temporary-files-folder\/\">clear your browser cache<\/a> to remove the possibility of conflicting information.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\"><strong>Using the new era of Osprey<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.ospreyapproach.com\/guides\/accessing-your-osprey-sites\/\">Accessing your Osprey sites &gt;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.ospreyapproach.com\/guides\/first-login-forgotten-password\/\">First login &#8211; forgotten password &gt;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.ospreyapproach.com\/guides\/moving-around-osprey\/\">Moving around Osprey &gt;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.ospreyapproach.com\/guides\/osprey-dashboard\/\">Osprey Dashboard &gt;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.ospreyapproach.com\/guides\/master-actions\/\">Master actions &gt;<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Introducing the new era of Osprey <\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Introducing the New Era of Osprey Approach: Q3 2024 Feature Updates\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/poowdWbQCcY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>For Osprey customers, the new era of Osprey is immediately available. Please contact your client success manager if you\u2019d like your firm to take advantage of the latest update. We appreciate your team may need training on the new look and features and if we can arrange free group training, just let us know. Other [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"template":"","categories":[285],"tags":[],"class_list":["post-70523","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-new-era"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Upgrading to the new era of Osprey - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/upgrading-to-1-5\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Upgrading to the new era of Osprey - Osprey Approach Customer Support &amp; Training | Osprey Academy\" \/>\n<meta property=\"og:description\" content=\"For Osprey customers, the new era of Osprey is immediately available. 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