{"id":960,"date":"2019-07-26T16:02:45","date_gmt":"2019-07-26T15:02:45","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_guide&#038;p=960"},"modified":"2024-07-30T11:31:13","modified_gmt":"2024-07-30T10:31:13","slug":"a-step-by-step-guide-going-through-using-ospreys-general-file-system","status":"publish","type":"pracctice_guide","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/using-the-general-file-system\/","title":{"rendered":"Using the General File System"},"content":{"rendered":"<div class=\"card\">\n\n    <p class=\"mb-2\"><strong>Who is this guide for?<\/strong><\/p>\n    <p class=\"mb-0\"><i class=\"far fa-user fa-fw mr-2\"><\/i> <strong>Any Users<\/strong><\/p>    \n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">This guide will show you how to use the General File System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The General File System is where you can add internal documentation that are not client related, for example, Staff Holiday Requests or your own Health &amp; Safety Procedures<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Accessing the File System<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To access the File System, navigate to Osprey Home &gt; File System &gt; General File System (New)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any previously saved documents will appear here.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"203\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-48.png\" alt=\"\" class=\"wp-image-64780\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-48.png 770w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-48-300x79.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-48-768x202.png 768w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Add a document to the File System<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To add a document to the file system, navigate to Osprey Home &gt; File System &gt; General File System (New). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click the New button, and select New. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"246\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-49.png\" alt=\"\" class=\"wp-image-64781\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-49.png 730w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-49-300x101.png 300w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To add a new file, select Upload.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"494\" height=\"692\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-50.png\" alt=\"\" class=\"wp-image-64782\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-50.png 494w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-50-214x300.png 214w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Similar to the client Matter History you can add a custom type if you wish, and a folder. Select the &#8230; button alongside the File**: box to select the file you want to add. Enter an optional processed date and retention period, Details are mandatory and will form the details line visible when looking at the file history. Click Save when you are done.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also drag and drop files into the File History. To do this, open the File Explorer on your PC and navigate to the folder in which the documents are stored. You can multiselect to drag and drop more than one document at a time.<\/p>\n\n\n\n<p class=\"is-style-info wp-block-paragraph\">Please note that the size and quantity of documents you can upload in one go will depend on your internet connection. It is not recommended to try to upload more than about 20-30 MB in one go. <\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Amending a file in the File History<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can check out and amend documents saved in the file history in the same way as in the clients Matter History. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Right click the document you want to amend, and click Check Out.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"838\" height=\"284\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-51.png\" alt=\"\" class=\"wp-image-64783\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-51.png 838w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-51-300x102.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-51-768x260.png 768w\" sizes=\"auto, (max-width: 838px) 100vw, 838px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enter an optional comment and click Check Out. If the file is a PDF you will need to download a local copy.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"497\" height=\"240\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-52.png\" alt=\"\" class=\"wp-image-64785\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-52.png 497w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-52-300x145.png 300w\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make your modifications and close the document. If your document is a Word or Excel document, simply enter a check in comment and click Check In.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"499\" height=\"227\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-53.png\" alt=\"\" class=\"wp-image-64786\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-53.png 499w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-53-300x136.png 300w\" sizes=\"auto, (max-width: 499px) 100vw, 499px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Viewing document revisions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All versions of documents you have amended are stored under the Revision History tab of the details panel. Simply click the document and the details panel will appear on the right hand side of the screen. Right click to see a list of actions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"209\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-54.png\" alt=\"\" class=\"wp-image-64787\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-54.png 724w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-54-300x87.png 300w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Running a general document<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To produce a new document, navigate to Osprey Home &gt; File System.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"837\" height=\"227\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-55.png\" alt=\"\" class=\"wp-image-64788\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-55.png 837w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-55-300x81.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-55-768x208.png 768w\" sizes=\"auto, (max-width: 837px) 100vw, 837px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any General Documents will be available here. Click the Select icon against the letter you wish to run. Word will launch with your chosen document open. Amend as you need to and the close the document and save it as you normally would when using Osprey.<\/p>\n\n\n\n<p class=\"h2 wp-block-paragraph\">Further actions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The document is then saved into the General File System.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The General File History works in exactly the same way as your Matter History, with a list of actions available upon right-click.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"524\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2024\/04\/1-56.png\" alt=\"\" class=\"wp-image-64790\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-56.png 680w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2024\/04\/1-56-300x231.png 300w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The General File System is where you can add internal documentation that have nothing to do with any client work, for example, Staff Holiday Requests or your own Health &amp; Safety Procedures.<\/p>\n","protected":false},"author":5735,"featured_media":0,"template":"","categories":[210],"tags":[],"class_list":["post-960","pracctice_guide","type-pracctice_guide","status-publish","hentry","category-using-case-management-browser"],"acf":{"display_as_dashboard_announcement":false,"announcement_title":"","announcement_type":"New feature","announcement_link_text":"Learn more","announcement_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Using the General File System - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will show you how to use the General File System\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/guides\/using-the-general-file-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using the General File System - Osprey Approach Customer Support &amp; 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