{"id":23871,"date":"2020-09-23T15:21:41","date_gmt":"2020-09-23T14:21:41","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_workflow&#038;p=23871"},"modified":"2024-08-05T16:15:38","modified_gmt":"2024-08-05T15:15:38","slug":"commercial-property-leasehold-spec","status":"publish","type":"pracctice_workflow","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/","title":{"rendered":"Commercial Property &#8211; Lessee"},"content":{"rendered":"\n<span class=\"workflow-task\" id=\"task-1\"><span class=\"badge badge-primary mr-3\">Task 1<\/span> <span class=\"task-name\">File Opening<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">File Opening &#8211; Enter details regarding the file. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"1329\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png\" alt=\"\" class=\"wp-image-49499\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-6.png 940w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-6-212x300.png 212w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-6-724x1024.png 724w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-6-768x1086.png 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<span class=\"workflow-task\" id=\"task-2\"><span class=\"badge badge-primary mr-3\">Task 2<\/span> <span class=\"task-name\">Client Care Pack (published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-care-letter-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client care letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-care-letter-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 client to return signed client care pack CHASECLI<br \/>\r\n<br \/>\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-3\"><span class=\"badge badge-primary mr-3\">Task 3<\/span> <span class=\"task-name\">Receipt of Heads of Terms (published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Lessee&#8217;s Details &#8211; Enter details regarding the Lessee. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"1726\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-7.png\" alt=\"\" class=\"wp-image-49505\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-7.png 940w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-7-163x300.png 163w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-7-558x1024.png 558w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-7-768x1410.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-7-837x1536.png 837w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate Agent initial email<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-initial-email-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent initial email<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-initial-email-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Solicitors-initial-letter-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Solicitors initial letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Solicitors-initial-letter-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days &#8211; Chase Lessor\u2019s solicitor for Title docs CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">10 days \u2013 Chase Lessor\u2019s solicitor for draft Lease CHASESOL2<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-4\"><span class=\"badge badge-primary mr-3\">Task 4<\/span> <span class=\"task-name\">Send Title Documents to Client<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-Title-Documents-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. Title Documents<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-Title-Documents-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-5\"><span class=\"badge badge-primary mr-3\">Task 5<\/span> <span class=\"task-name\">Raise Enquiries<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">Meet unmet keydates CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Land Registry Details -Enter details regarding the Land Registry. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"410\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-9.png\" alt=\"\" class=\"wp-image-49511\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-9.png 940w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-9-300x131.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-9-768x335.png 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-enquires-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol enc. enquires<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-enquires-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 Chase solicitor for replies to enquiries CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/contextual-edit-B.png\" alt=\"\" class=\"wp-image-49512\" \/><\/figure>\n\n\n\n<span class=\"workflow-task\" id=\"task-6\"><span class=\"badge badge-primary mr-3\">Task 6<\/span> <span class=\"task-name\">Submit Searches<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">Submit searches (via searchflow if you have an account)<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">4 weeks \u2013 chase searches CHASESEARC <\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-7\"><span class=\"badge badge-primary mr-3\">Task 7<\/span> <span class=\"task-name\">Report on Searches (Published Description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">4 weeks &#8211; chase searches CHASESEARC<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-search-report-letter-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. search report letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-search-report-letter-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-8\"><span class=\"badge badge-primary mr-3\">Task 8<\/span> <span class=\"task-name\">SDLT (Published description: Stamp Duty Land Tax)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">\u201cPrepare SDLT form\u201d<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-SDLT-for-signature-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. SDLT for signature<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-SDLT-for-signature-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">4 days \u2013 Client to sign SDLT form CLISDLT (create new keydate type)<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-9\"><span class=\"badge badge-primary mr-3\">Task 9<\/span> <span class=\"task-name\">Received Draft Lease<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASESOL2<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-draft-Lease-for-approval-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. draft Lease for approval<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-draft-Lease-for-approval-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">3 days &#8211; chase client for approval of draft lease CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-10\"><span class=\"badge badge-primary mr-3\">Task 10<\/span> <span class=\"task-name\">Approve\/Amend Draft Lease<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASECLI2<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASESOL2<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Was Draft Lease approved? Enter details regarding the draft lease. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"905\" height=\"480\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-10.png\" alt=\"\" class=\"wp-image-49513\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-10.png 905w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-10-300x159.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-10-768x407.png 768w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">(criteria applied \u2013 if \u2018was draft Lease approved\u2019 marked as \u2018Yes\u2019)<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-request-engrossed-lease-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol request engrossed lease<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-request-engrossed-lease-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">(criteria applied \u2013 if \u2018was draft Lease approved\u2019 marked as \u2018No\u2019)<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-amendments-to-lease-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol enc. amendments to lease<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-amendments-to-lease-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">(criteria applied \u2013 if \u2018was draft Lease approved\u2019 marked as \u2018No\u2019)<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-amended-lease-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. amended lease<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-amended-lease-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 Chase Sol for engrossed lease \u2013 CHASESOL2 (criteria applied \u2013 if \u2018was draft Lease approved\u2019 marked as \u2018Yes\u2019)<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 Client to approve amended Lease CHASECLI2 (criteria applied \u2013 if \u2018was draft Lease approved\u2019 marked as \u2018No\u2019)<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 Chase Sol for amended draft lease \u2013 CHASESOL2 (criteria applied \u2013 if \u2018was draft Lease approved\u2019 marked as \u2018No\u2019)<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-square-check fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Tick Task<\/strong><\/p><p class=\"mb-0\">Criteria Applied &#8211; &#8216;Draft Lease&#8217; marked as Yes<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-11\"><span class=\"badge badge-primary mr-3\">Task 11<\/span> <span class=\"task-name\">Send Engrossed Lease to Client<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASESOL2<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Report-on-Title-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Report on Title<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Report-on-Title-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-engrossed-lease-report-on-title-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. engrossed lease report on title<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-engrossed-lease-report-on-title-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 Client to return signed Lease CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-12\"><span class=\"badge badge-primary mr-3\">Task 12<\/span> <span class=\"task-name\">Prep &#8211; Completion of Lease (Published Description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\"> Completion Statement \u2013 no registration<br \/>\r\nCriteria applied &#8211; if \u2018No\u2019 to FW_LEASEREG Does Lease require registration at Land Registry?<br \/>\r\n&#8211;\tLegal costs<br \/>\r\n&#8211;\tMoney on a\/c rec\u2019d<br \/>\r\n&#8211;\tSDLT due<br \/>\r\n&#8211;\tGround Rent Apportionment<br \/>\r\n&#8211;\tService Charge Apportionment<br \/>\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"926\" height=\"560\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-11.png\" alt=\"\" class=\"wp-image-49514\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-11.png 926w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-11-300x181.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-11-768x464.png 768w\" sizes=\"auto, (max-width: 926px) 100vw, 926px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Completion Statement \u2013 registration required<br \/>\r\nCriteria applied \u2013 if \u2018Yes\u2019 to FW_LEASEREG Does Lease require registration at Land Registry?<br \/>\r\n<br \/>\r\n&#8211;\tLegal costs<br \/>\r\n&#8211;\tMoney on a\/c rec\u2019d<br \/>\r\n&#8211;\tSDLT due<br \/>\r\n&#8211;\tGround Rent Apportionment<br \/>\r\n&#8211;\tService Charge Apportionment<br \/>\r\n&#8211;\tLand Registry Registration Fee<br \/>\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"926\" height=\"560\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-12.png\" alt=\"\" class=\"wp-image-49515\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-12.png 926w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-12-300x181.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-12-768x464.png 768w\" sizes=\"auto, (max-width: 926px) 100vw, 926px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Completion Statement<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Completion Statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Invoice<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Invoice-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Invoice<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Invoice-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\">FW_COMPLEASE Date to complete Lease &#8211; REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-details-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm completion details<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-details-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">&#8220;Prepare cheque requisitions for completion\u201d<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-13\"><span class=\"badge badge-primary mr-3\">Task 13<\/span> <span class=\"task-name\">Completion<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Completion<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"906\" height=\"190\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-13.png\" alt=\"\" class=\"wp-image-49519\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-13.png 906w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-13-300x63.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-13-768x161.png 768w\" sizes=\"auto, (max-width: 906px) 100vw, 906px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-completion-letter-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol completion letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-completion-letter-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Send a text message to a client <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"316\" height=\"82\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-14.png\" alt=\"\" class=\"wp-image-49522\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-14.png 316w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-14-300x78.png 300w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm completion<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate agent completion email<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-completion-email-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong> Estate Agent completion email<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-completion-email-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">\u201cPlease submit the SDLT return\u201d<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-14\"><span class=\"badge badge-primary mr-3\">Task 14<\/span> <span class=\"task-name\">Post-Completion &#8211; Registration with Land Registry<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Land Registry Details &#8211; Enter details regarding the Land Registry. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"905\" height=\"388\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-16.png\" alt=\"\" class=\"wp-image-49524\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-16.png 905w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-16-300x129.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/09\/image-16-768x329.png 768w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">AP1<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/AP1-2.pdf\"><p class=\"mb-0 mt-2\"><strong>AP1<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/AP1-2.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">20 days \u2013 chase Land registry for registration docs \u2013 REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-15\"><span class=\"badge badge-primary mr-3\">Task 15<\/span> <span class=\"task-name\">Post-Completion \u2013 Registration Completed<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Client send confirmation of registration\/Lease<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Cli-send-confirmation-of-registration-Lease-FWCPLE.pdf\"><p class=\"mb-0 mt-2\"><strong>Cli send confirmation of registration Lease<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Cli-send-confirmation-of-registration-Lease-FWCPLE.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Send a text message to a client<\/p>\n","protected":false},"featured_media":0,"template":"","tags":[],"pracctice_practice_area":[229],"class_list":["post-23871","pracctice_workflow","type-pracctice_workflow","status-publish","hentry","pracctice_practice_area-commercial-conveyancing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Commercial Property - Lessee - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will take you through the contents of our Commercial Property Lessee workflow\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commercial Property - Lessee - Osprey Approach Customer Support &amp; Training | Osprey Academy\" \/>\n<meta property=\"og:description\" content=\"This guide will take you through the contents of our Commercial Property Lessee workflow\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support &amp; Training | Osprey Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OspreyApproachUK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-05T15:15:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OspreyApproach\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/\",\"url\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/\",\"name\":\"Commercial Property - Lessee - Osprey Approach Customer Support &amp; Training | Osprey Academy\",\"isPartOf\":{\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png\",\"datePublished\":\"2020-09-23T14:21:41+00:00\",\"dateModified\":\"2024-08-05T15:15:38+00:00\",\"description\":\"This guide will take you through the contents of our Commercial Property Lessee workflow\",\"breadcrumb\":{\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#primaryimage\",\"url\":\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png\",\"contentUrl\":\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.ospreyapproach.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Focused Workflows\",\"item\":\"https:\/\/support.ospreyapproach.com\/focused-workflows\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Commercial Property &#8211; Lessee\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#website\",\"url\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/\",\"name\":\"Osprey Approach Customer Support &amp; Training | Osprey Academy\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#organization\",\"name\":\"Osprey Approach Customer Support &amp; Training | Osprey Academy\",\"url\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/10\/Osprey-Logo-200px.png\",\"contentUrl\":\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/10\/Osprey-Logo-200px.png\",\"width\":201,\"height\":61,\"caption\":\"Osprey Approach Customer Support &amp; Training | Osprey Academy\"},\"image\":{\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/OspreyApproachUK\/\",\"https:\/\/x.com\/OspreyApproach\",\"https:\/\/www.linkedin.com\/company\/ospreyapproach\",\"https:\/\/www.youtube.com\/channel\/UClARKUq_3YvaK01GPvI6_qA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Commercial Property - Lessee - Osprey Approach Customer Support &amp; Training | Osprey Academy","description":"This guide will take you through the contents of our Commercial Property Lessee workflow","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"Commercial Property - Lessee - Osprey Approach Customer Support &amp; Training | Osprey Academy","og_description":"This guide will take you through the contents of our Commercial Property Lessee workflow","og_url":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/","og_site_name":"Osprey Approach Customer Support &amp; Training | Osprey Academy","article_publisher":"https:\/\/www.facebook.com\/OspreyApproachUK\/","article_modified_time":"2024-08-05T15:15:38+00:00","og_image":[{"url":"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OspreyApproach","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/","url":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/","name":"Commercial Property - Lessee - Osprey Approach Customer Support &amp; Training | Osprey Academy","isPartOf":{"@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#primaryimage"},"image":{"@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#primaryimage"},"thumbnailUrl":"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png","datePublished":"2020-09-23T14:21:41+00:00","dateModified":"2024-08-05T15:15:38+00:00","description":"This guide will take you through the contents of our Commercial Property Lessee workflow","breadcrumb":{"@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#primaryimage","url":"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png","contentUrl":"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/09\/image-6.png"},{"@type":"BreadcrumbList","@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/commercial-property-leasehold-spec\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.ospreyapproach.com\/"},{"@type":"ListItem","position":2,"name":"Focused Workflows","item":"https:\/\/support.ospreyapproach.com\/focused-workflows\/"},{"@type":"ListItem","position":3,"name":"Commercial Property &#8211; Lessee"}]},{"@type":"WebSite","@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#website","url":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/","name":"Osprey Approach Customer Support &amp; Training | Osprey Academy","description":"","publisher":{"@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#organization","name":"Osprey Approach Customer Support &amp; Training | Osprey Academy","url":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#\/schema\/logo\/image\/","url":"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/10\/Osprey-Logo-200px.png","contentUrl":"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2021\/10\/Osprey-Logo-200px.png","width":201,"height":61,"caption":"Osprey Approach Customer Support &amp; Training | Osprey Academy"},"image":{"@id":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OspreyApproachUK\/","https:\/\/x.com\/OspreyApproach","https:\/\/www.linkedin.com\/company\/ospreyapproach","https:\/\/www.youtube.com\/channel\/UClARKUq_3YvaK01GPvI6_qA"]}]}},"_links":{"self":[{"href":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/wp-json\/wp\/v2\/pracctice_workflow\/23871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/wp-json\/wp\/v2\/pracctice_workflow"}],"about":[{"href":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/wp-json\/wp\/v2\/types\/pracctice_workflow"}],"wp:attachment":[{"href":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/wp-json\/wp\/v2\/media?parent=23871"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/wp-json\/wp\/v2\/tags?post=23871"},{"taxonomy":"pracctice_practice_area","embeddable":true,"href":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/wp-json\/wp\/v2\/pracctice_practice_area?post=23871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}