{"id":32848,"date":"2021-02-21T22:31:57","date_gmt":"2021-02-21T22:31:57","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_workflow&p=32848"},"modified":"2024-08-06T09:09:45","modified_gmt":"2024-08-06T08:09:45","slug":"elpl-aborted-portal-claim","status":"publish","type":"pracctice_workflow","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/elpl-aborted-portal-claim\/","title":{"rendered":"ELPL Aborted Portal Claim"},"content":{"rendered":"\nTask 1<\/span> Out of Portal File Setup ELPL <\/span><\/span>\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Enter details regarding the Claimant\/Court\/Counsel. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Enter details regarding the Defendant. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Enter details regarding the contact details. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Display a message to the user<\/strong><\/p>

Proceed to the Task \u201cLetter of Claim\u201d
\r\n
\r\nWill only run when Defendant alleges CNF lacks info<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Display a message to the user<\/strong><\/p>

Proceed to the Task \u201cSend Letter of Claim from Portal\u201d
\r\n
\r\nWill only run when D allege contrib neg\/no CNF response\/no liability<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 2<\/span> Letter of Claim ELPL<\/span><\/span>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Letter of Claim<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Client enc. LoC for approval<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

4 days CHASECLI \u2013 Client to approve Letter of Claim<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 3<\/span> Send Letter of Claim to Defendant ELPL<\/span><\/span>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Meet unmet keydates by type<\/strong><\/p>

CHASECLI <\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Display a message to the user<\/strong><\/p>

Send Letter of Claim to Defendant<\/p><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

Automatic keydate 7 days CHASE_RESP \u2013 Defendant to acknowledge LoC<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 4<\/span> Send Letter of Claim to Insurer ELPL<\/span><\/span>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Meet unmet keydates by type<\/strong><\/p>

CHASE_RESP<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Insurer enc. Letter of Claim<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Display a message to the user<\/strong><\/p>

Remember to include copy Letter of Claim<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Client confirm LoC sent to Insurer<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

21 days CHASE_INS \u2013 Reply from Insurer due<\/p><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

3 months INSINVEST \u2013 Insurer to conclude investigations<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 5<\/span> Disclosure ELPL<\/span><\/span>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Insurer enc. disclosure request<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

Automatic keydate 1 week CHASE_INS \u2013 Insurer to provide disclosure<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 6<\/span> Propose Medical Experts ELPL<\/span><\/span>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Insurer enc. list of Medical Experts<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

14 days \u2013 DEADLINE – Insurer to approve Medical Experts<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 7<\/span> Instruct Medical Experts ELPL<\/span><\/span>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Meet unmet keydates by type<\/strong><\/p>

Meet unmet keydates DEADLINE<\/p><\/div><\/div><\/div><\/div>\n\n\n

Criteria:<\/strong> Documents\/keydates will only run if the corresponding Medical Expert field is completed in the questionnaire.<\/p>\n\n\n

<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Enter details regarding the Medical Expert. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Send Standard Document<\/strong><\/p>

Letter of Instruction – Medical Expert 1<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Letter of Instruction – Medical Expert 2<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Letter of Instruction – Medical Expert 3<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Letter of Instruction – Medical Expert 4<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

2 weeks MEDEX1 – Medical Expert 1 response<\/p><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

2 weeks MEDEX2- Medical Expert 2 response<\/p><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

2 weeks MEDEX3- Medical Expert 3 response<\/p><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

2 weeks MEDEX4 – Medical Expert 4 response<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 8<\/span> Receipt of Medical Expert Reports ELPL<\/span><\/span>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Client enc. Expert Report<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Insurer enc. Expert Report<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

28 days CHSE_MED: Questions for Medical Expert<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 9<\/span> Schedule of Past\/Future Losses ELPL<\/span><\/span>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Schedule of PastFuture Losses<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Client enc. Schedule of Losses<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add an automatic keydate to matter<\/strong><\/p>

CHASECLI 4 days: Client to approve Schedule of Losses<\/p><\/div><\/div><\/div><\/div>\n\n\nTask 10<\/span> Send Schedule of Losses to Insurer ELPL<\/span><\/span>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Meet unmet keydates by type<\/strong><\/p>

CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Insurer enc. Schedule of Losses<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Display a message to the user<\/strong><\/p>

Include copy Schedule of Losses with letter to Insurer
\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Criteria: Documents\/keydates will only run if the corresponding Medical Expert field is completed in the questionnaire.<\/p>\n","protected":false},"featured_media":0,"template":"","tags":[],"pracctice_practice_area":[40],"class_list":["post-32848","pracctice_workflow","type-pracctice_workflow","status-publish","hentry","pracctice_practice_area-personal-injury"],"acf":[],"yoast_head":"\nELPL Aborted Portal Claim - Osprey Approach Customer Support & Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will take you through the contents of our ELPL Aborted Portal Claim workflow\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ELPL Aborted Portal Claim - Osprey Approach Customer Support & Training | Osprey Academy\" \/>\n<meta property=\"og:description\" content=\"This guide will take you through the contents of our ELPL Aborted Portal Claim workflow\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/elpl-aborted-portal-claim\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support & Training | Osprey Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OspreyApproachUK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-06T08:09:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2023\/04\/image-96.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OspreyApproach\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/elpl-aborted-portal-claim\/\",\"url\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/elpl-aborted-portal-claim\/\",\"name\":\"ELPL Aborted Portal Claim - 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