{"id":43601,"date":"2021-12-22T09:15:34","date_gmt":"2021-12-22T09:15:34","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_workflow&p=43601"},"modified":"2025-01-09T12:54:05","modified_gmt":"2025-01-09T12:54:05","slug":"compliance-undertakings","status":"publish","type":"pracctice_workflow","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/compliance-undertakings\/","title":{"rendered":"Undertakings"},"content":{"rendered":"\n

Designed to be used as its own \u201cmatter\u201d. Record standard and non-standard undertakings. Parties to the undertaking, discharge criteria and value if relevant, can be recorded and Key dates allow open undertakings to be monitored and kept on top of. Reports allow outstanding undertakings to be monitored by COLP to ensure that compliance is adhered too.<\/p>\n\n\n\nTask 1<\/span> Record Undertaking<\/span><\/span>\n\n

<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Related Matter <\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Undertaking Details <\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Non- Standard Undertaking
\r\nQuestionnaire appears if Undertaking type is set to ‘Non-Standard’<\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Display a message to the user<\/strong><\/p>

Message appears only if undertaking is set to Unambiguous
\r\n
\r\n\u201cYou have indicated that the wording of the undertaking is ambiguous. Please take steps to ensure the wording of the undertaking is amended and re-agreed or refer to your COLP\u201d<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Display a message to the user<\/strong><\/p>

Message appears only if the Client has not agreed to the undertaking
\r\n
\r\n\u201cYou have indicated that the client hasn\u2019t agreed the undertaking. This is a requirement. Please take steps to get the clients agreement or refer to your COLP\u201d <\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Display a message to the user<\/strong><\/p>

Appears only if Non Standard Undertaking has not been approved
\r\n
\r\n\u201cPlease ensure that you have got any non-standard undertaking agreed by an appropriate person. This is a requirement. Please refer to your COLP\u201d
\r\n<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Set Dossier Field<\/strong><\/p>

UT_STATUS Status of Undertaking = \u201cOutstanding\u201d<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Set Dossier Field<\/strong><\/p>

UT_SUP_APP Has Non Standard Undertaking been Approved by Appropriate person = \u201cNot Applicable\u201d
\r\n(Criteria: UT_Type Undertaking Type = \u201cStandard\u201d)<\/p><\/div><\/div><\/div><\/div>\n\n

\r\n <\/i>\r\n <\/i>\r\n<\/span>\r\n\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add a keydate linked to dossier field<\/strong><\/p>

UNDERTKNG – \u201cHas the Undertaking been discharged?\u201d Anticipated Date Due (+ 0 days) <\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Send Standard Document<\/strong><\/p>

Undertaking Note<\/strong><\/p>

<\/i> Show preview<\/a>   <\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\nTask 2<\/span> Discharge Undertaking<\/span><\/span>\n\n

\r\n <\/i>\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Meet unmet keydates by type<\/strong><\/p>

Meet Unmet Keydates by Type: UNDERTKNG<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Custom Questionnaire : Discharge Details <\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Discharge Delayed Info
\r\nif ‘Status of Undertaking’ = Outstanding, Updates Anticipated Date Due <\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
\r\n <\/i>\r\n <\/i>\r\n<\/span>\r\n\r\n <\/i>\r\n <\/i>\r\n<\/span><\/div>

Add a keydate linked to dossier field<\/strong><\/p>

UNDERTKNG – ‘Has the Undertaking been discharged’ – ‘Anticipated Date Due’ + 0 Days<\/p><\/div><\/div><\/div><\/div>\n\n

<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Discharge Not Possible
\r\nIf ‘Status of Undertaking’ = Discharge Not Possible – Allows for comments or notes of reason <\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Allocate a Custom Questionnaire<\/strong><\/p>

Discharge info
\r\nIf Status of Undertaking = Discharged <\/p><\/div><\/div><\/div><\/div>\n\n\n

\"\"<\/figure>\n\n\n
<\/i><\/div>

Tick Task<\/strong><\/p>

If Status of Undertaking = ‘Discharge Not Possible’ or ‘Discharged Ticks Task Complete. <\/p><\/div><\/div><\/div><\/div>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Designed to be used as its own \u201cmatter\u201d. Record standard and non-standard undertakings. Parties to the undertaking, discharge criteria and value if relevant, can be recorded and Key dates allow open undertakings to be monitored and kept on top of. Reports allow outstanding undertakings to be monitored by COLP to ensure that compliance is adhered […]<\/p>\n","protected":false},"featured_media":0,"template":"","tags":[],"pracctice_practice_area":[117],"class_list":["post-43601","pracctice_workflow","type-pracctice_workflow","status-publish","hentry","pracctice_practice_area-compliance"],"acf":[],"yoast_head":"\nUndertakings - Osprey Approach Customer Support & Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will take you through the contents of our Undertakings workflow\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Undertakings - Osprey Approach Customer Support & Training | Osprey Academy\" \/>\n<meta property=\"og:description\" content=\"This guide will take you through the contents of our Undertakings workflow\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/compliance-undertakings\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support & Training | Osprey Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OspreyApproachUK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-09T12:54:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2023\/09\/image-46.png\" \/>\n\t<meta property=\"og:image:width\" content=\"802\" \/>\n\t<meta property=\"og:image:height\" content=\"722\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OspreyApproach\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/compliance-undertakings\/\",\"url\":\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/compliance-undertakings\/\",\"name\":\"Undertakings - 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