{"id":48771,"date":"2022-08-17T17:33:05","date_gmt":"2022-08-17T16:33:05","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_workflow&#038;p=48771"},"modified":"2024-08-06T09:43:48","modified_gmt":"2024-08-06T08:43:48","slug":"searchflow-freehold-purchase","status":"publish","type":"pracctice_workflow","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/searchflow-freehold-purchase\/","title":{"rendered":"Searchflow Freehold Purchase"},"content":{"rendered":"\n<span class=\"workflow-task\" id=\"task-1\"><span class=\"badge badge-primary mr-3\">Task 1<\/span> <span class=\"task-name\">File Opening (not published)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">File Opening: Enter details regarding the file. This information is used to pre-populate letters and fields<br \/>\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"899\" height=\"2395\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-9.png\" alt=\"\" class=\"wp-image-48594\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-9.png 899w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-9-113x300.png 113w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-9-384x1024.png 384w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-9-768x2046.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-9-577x1536.png 577w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-9-769x2048.png 769w\" sizes=\"auto, (max-width: 899px) 100vw, 899px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Number of Parties<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"603\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-11.png\" alt=\"\" class=\"wp-image-48622\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-11.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-11-300x202.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-11-768x517.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 1<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-12.png\" alt=\"\" class=\"wp-image-48633\" width=\"840\" height=\"960\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-12.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-12-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-12-768x878.png 768w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 2 &#8211; This will only display if 2 or more purchasers were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-13.png\" alt=\"\" class=\"wp-image-48634\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-13.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-13-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-13-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 3 &#8211; This will only display if 3 or more purchasers were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-14.png\" alt=\"\" class=\"wp-image-48635\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-14.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-14-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-14-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 4 &#8211; This will only display if 4 purchasers were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-15.png\" alt=\"\" class=\"wp-image-48639\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-15.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-15-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-15-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 1<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-16.png\" alt=\"\" class=\"wp-image-48644\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-16.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-16-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-16-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 2 &#8211; This will only display if 2 or more vendors were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-17.png\" alt=\"\" class=\"wp-image-48649\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-17.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-17-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-17-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 3 &#8211; This will only display if 3 or more vendors were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-18.png\" alt=\"\" class=\"wp-image-48650\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-18.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-18-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-18-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 4 &#8211; This will only display if 4 vendors were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-19.png\" alt=\"\" class=\"wp-image-48651\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-19.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-19-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-19-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n\n<span class=\"workflow-task\" id=\"task-2\"><span class=\"badge badge-primary mr-3\">Task 2<\/span> <span class=\"task-name\">Client Care Pack (published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-care-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client care letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-care-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 Client to return signed client care pack CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">8 days \u2013 Chase for contract pack (internal keydate) REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-3\"><span class=\"badge badge-primary mr-3\">Task 3<\/span> <span class=\"task-name\">Receipt of Heads of Terms (published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">Client to return signed client care pack CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Initial email to estate agent<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Initial-email-to-Estate-Agent-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Initial email to Estate Agent<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Initial-email-to-Estate-Agent-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-initial-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol initial letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-initial-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-4\"><span class=\"badge badge-primary mr-3\">Task 4<\/span> <span class=\"task-name\">Received Contract (Published description: Received Contract Pack from Seller\u2019s Solicitor)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">Chase for contract pack (internal keydate) REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Receipt of Contract Pack: Enter details regarding the Other Side Solicitor. This information is used to pre-populate letters and fields:<br \/>\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1113\" height=\"2557\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-20.png\" alt=\"\" class=\"wp-image-48677\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-20.png 1113w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-20-131x300.png 131w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-20-446x1024.png 446w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-20-768x1764.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-20-669x1536.png 669w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-20-891x2048.png 891w\" sizes=\"auto, (max-width: 1113px) 100vw, 1113px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-sending-contract-pack-for-info-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client sending contract pack for info <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-sending-contract-pack-for-info-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-5\"><span class=\"badge badge-primary mr-3\">Task 5<\/span> <span class=\"task-name\">Raising Enquiries (Published description: Raising Enquiries with the Seller\u2019s Solicitors)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-enquiries-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol enc. enquiries<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-enquiries-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/TR1-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>TR1<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/TR1-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-draft-TR1-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol enc. draft TR1<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-enc.-draft-TR1-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">client confirming enquiries sent to seller\u2019s solicitors<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirming-enquiries-to-Sellers-solicitors-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirming enquiries to Seller\u2019s solicitors<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirming-enquiries-to-Sellers-solicitors-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate Agent confirming enquiries raised with seller<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-confirm-enquiries-raised-with-Seller-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent confirm enquiries raised with Seller<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-confirm-enquiries-raised-with-Seller-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">8 days \u2013 Seller to send replies to enquiries CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-6\"><span class=\"badge badge-primary mr-3\">Task 6<\/span> <span class=\"task-name\">Received Mortgage Offer (Published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Client enc mortgage report letter<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-mortgage-report-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. mortgage report letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-mortgage-report-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">3 days \u2013 client to sign mortgage deed CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-7\"><span class=\"badge badge-primary mr-3\">Task 7<\/span> <span class=\"task-name\">Submit Searches (Published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">Submit searches (via searchflow if you have an account)<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">4 weeks \u2013 chase searches CHASESEARC <\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-8\"><span class=\"badge badge-primary mr-3\">Task 8<\/span> <span class=\"task-name\">Report on Searches (Published Description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">4 weeks &#8211; chase searches CHASESEARC<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-search-report-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. search report letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-search-report-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-9\"><span class=\"badge badge-primary mr-3\">Task 9<\/span> <span class=\"task-name\">SDLT (Published description: Stamp Duty Land Tax)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">Prepare SDLT form<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-SDLT-for-signature-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. SDLT for signature<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-SDLT-for-signature-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">4 Days &#8211; Client to sign SDLT form &#8211; CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-10\"><span class=\"badge badge-primary mr-3\">Task 10<\/span> <span class=\"task-name\">Report on Title<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">8 days \u2013 Seller to send replies to enquiries CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Report-on-Title-template-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Report on Title template<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Report-on-Title-template-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-report-on-title-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. report on title letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-report-on-title-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-contract-for-signature-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. contract for signature<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-contract-for-signature-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">3 days \u2013 Client to sign and return the Contract CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-11\"><span class=\"badge badge-primary mr-3\">Task 11<\/span> <span class=\"task-name\">Transfer for signature (Published description: Sending client Transfer Deed for signature)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-TR1-for-signature-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. TR1 for signature<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-TR1-for-signature-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">3 days \u2013 Client to sign Transfer Deed CHASECLI2<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-12\"><span class=\"badge badge-primary mr-3\">Task 12<\/span> <span class=\"task-name\">Draft Completion Statement for client\u2019s information (Published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Enter details regarding the Completion. This information is used to pre-populate letters and fields<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"653\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-23-1024x653.png\" alt=\"\" class=\"wp-image-48731\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-23-1024x653.png 1024w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-23-300x191.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-23-768x490.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-23.png 1112w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Completion Statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-draft-completion-statement-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. draft completion statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-draft-completion-statement-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-13\"><span class=\"badge badge-primary mr-3\">Task 13<\/span> <span class=\"task-name\">Exchange (Do not publish to portal)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Exchange: Enter details regarding the Exchange. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"385\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-24-1024x385.png\" alt=\"\" class=\"wp-image-48740\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-24-1024x385.png 1024w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-24-300x113.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-24-768x289.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-24.png 1113w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate Agent confirming exchange<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-confirming-exchange-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent confirming exchange<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-confirming-exchange-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Send a text message to a client \u2013 client confirming exchange<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"119\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-25.png\" alt=\"\" class=\"wp-image-48741\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-25.png 319w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-25-300x112.png 300w\" sizes=\"auto, (max-width: 319px) 100vw, 319px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirming-exchange-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirming exchange<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirming-exchange-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-exchange-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol exchange letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-exchange-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Send COT to lender (criteria applied \u2013 only send if lender 1 fields are completed) <\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Mortgage-Lender-send-COT-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Mortgage Lender send COT<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Mortgage-Lender-send-COT-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\"> 1 week before completion \u2013 set file up for completion (INTERNAL KEYDATE) REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-14\"><span class=\"badge badge-primary mr-3\">Task 14<\/span> <span class=\"task-name\">Pre-Completion (Do not publish to portal)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">CHASECLI2<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Pre-Completion: Enter details regarding the Completion. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"671\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-26-1024x671.png\" alt=\"\" class=\"wp-image-48744\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-26-1024x671.png 1024w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-26-300x196.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-26-768x503.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-26.png 1113w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Completion Statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-send-final-completion-statement-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client send final completion statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-send-final-completion-statement-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Invoice-template-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Invoice template<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Invoice-template-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">Raise requisition(s) for completion funds<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-15\"><span class=\"badge badge-primary mr-3\">Task 15<\/span> <span class=\"task-name\">Priority Searches (DO NOT PUBLISH)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">\u201cComplete the priority searches now\u201d<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Pre-Completion<br \/>\r\n<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-26-1024x671.png\" alt=\"This image has an empty alt attribute; its file name is image-26-1024x671.png\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\">OS1\/OS2 Expiry date OS1EXPRY<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\">4 days prior to date &#8211; OS1\/OS2 due to expire in 4 days OS1EXPRY<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\">Bankruptcy Expiry Date K15EXPRY<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\">4 days prior to date &#8211; Bankruptcy due to expire in 4 days K15EXPRY<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-16\"><span class=\"badge badge-primary mr-3\">Task 16<\/span> <span class=\"task-name\">Completion (Published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Enter details regarding the location. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"925\" height=\"510\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-27.png\" alt=\"\" class=\"wp-image-48765\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-27.png 925w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-27-300x165.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-27-768x423.png 768w\" sizes=\"auto, (max-width: 925px) 100vw, 925px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-completion-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol completion letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-completion-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Send a text message to a client \u2013 client confirming completion<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-28.png\" alt=\"\" class=\"wp-image-48767\" width=\"315\" height=\"82\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-28.png 315w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-28-300x78.png 300w\" sizes=\"auto, (max-width: 315px) 100vw, 315px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm completion letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate agent confirming completion<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-confirming-completion-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent confirming completion<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-confirming-completion-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Lender completion letter (criteria applied \u2013 only send if lender 1 field is completed) <\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Mortgage-Lender-completion-letter-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Mortgage Lender completion letter <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Mortgage-Lender-completion-letter-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-17\"><span class=\"badge badge-primary mr-3\">Task 17<\/span> <span class=\"task-name\">Post Completion (Do not publish to portal)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/AP1.pdf\"><p class=\"mb-0 mt-2\"><strong>AP1<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/AP1.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-18\"><span class=\"badge badge-primary mr-3\">Task 18<\/span> <span class=\"task-name\">Post-Registration<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-send-TID-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Client send TID<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-send-TID-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Lender send TID (criteria applied \u2013 only send if lender 1 field is completed) <\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Mortgage-Lender-send-TID-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Mortgage Lender send TID <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Mortgage-Lender-send-TID-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-mtg-discharge-undertaking-FW_CPP.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol mtg discharge undertaking<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-mtg-discharge-undertaking-FW_CPP.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">K15Expiry<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">OS1Expiry<\/p><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Send a text message to a client \u2013 client confirming exchange Send a text message to a client \u2013 client confirming 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