{"id":49170,"date":"2022-08-31T17:53:34","date_gmt":"2022-08-31T16:53:34","guid":{"rendered":"https:\/\/support.ospreyapproach.com\/?post_type=pracctice_workflow&#038;p=49170"},"modified":"2024-08-06T09:44:10","modified_gmt":"2024-08-06T08:44:10","slug":"searchflow-freehold-sale","status":"publish","type":"pracctice_workflow","link":"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/searchflow-freehold-sale\/","title":{"rendered":"Searchflow Freehold Sale"},"content":{"rendered":"\n<span class=\"workflow-task\" id=\"task-1\"><span class=\"badge badge-primary mr-3\">Task 1<\/span> <span class=\"task-name\">File Opening (not published)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">File Opening &#8211; Enter details regarding the file. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1114\" height=\"2477\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-54.png\" alt=\"\" class=\"wp-image-49044\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-54.png 1114w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-54-135x300.png 135w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-54-461x1024.png 461w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-54-768x1708.png 768w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-54-691x1536.png 691w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-54-921x2048.png 921w\" sizes=\"auto, (max-width: 1114px) 100vw, 1114px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Number of Parties<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"639\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-58.png\" alt=\"\" class=\"wp-image-49093\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-58.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-58-300x212.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-58-768x543.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 1<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-59.png\" alt=\"\" class=\"wp-image-49094\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-59.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-59-265x300.png 265w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-59-768x870.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 2 &#8211; This will only display if 2 or more vendors were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-60.png\" alt=\"\" class=\"wp-image-49095\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-60.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-60-265x300.png 265w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-60-768x870.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 3 &#8211; This will only display if 3 or more vendors were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-61.png\" alt=\"\" class=\"wp-image-49097\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-61.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-61-265x300.png 265w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-61-768x870.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Vendor 4 &#8211; This will only display if 4 vendors were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-62.png\" alt=\"\" class=\"wp-image-49098\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-62.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-62-265x300.png 265w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-62-768x870.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 1<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-63.png\" alt=\"\" class=\"wp-image-49099\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-63.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-63-265x300.png 265w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-63-768x870.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 2 &#8211; This will only display if 2 or more purchasers were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-64.png\" alt=\"\" class=\"wp-image-49100\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-64.png 904w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-64-265x300.png 265w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-64-768x870.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 3 &#8211; This will only display if 3 or more purchasers were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"876\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-65.png\" alt=\"\" class=\"wp-image-49136\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-65.png 876w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-65-257x300.png 257w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-65-768x898.png 768w\" sizes=\"auto, (max-width: 876px) 100vw, 876px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Purchaser 4 &#8211; This will only display if 4 purchasers were selected in the number of parties questionnaire at the beginning of the task.<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"1024\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-67.png\" alt=\"\" class=\"wp-image-49138\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-67.png 896w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-67-263x300.png 263w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-67-768x878.png 768w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n\n\n\n<span class=\"workflow-task\" id=\"task-2\"><span class=\"badge badge-primary mr-3\">Task 2<\/span> <span class=\"task-name\">Client Care Pack (published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-care-letter-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client care letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-care-letter-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 client to return signed client care pack (Published description: Client to return the signed client care pack within 5 days so work can begin on the file) ChaseCli<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">Automatic keydate \u2013 8 days \u2013 prepare contract pack and send to purchaser\u2019s solicitors (internal keydate) Reminder<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-3\"><span class=\"badge badge-primary mr-3\">Task 3<\/span> <span class=\"task-name\">Receipt of Heads of Terms (published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">client to return signed client care pack ChaseCli<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Initial Email to Estate Agent<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Initial-email-to-Estate-Agent-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Initial email to Estate Agent<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Initial-email-to-Estate-Agent-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-initial-letter-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol initial letter <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-initial-letter-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-4\"><span class=\"badge badge-primary mr-3\">Task 4<\/span> <span class=\"task-name\"> Draft Contract (Published description: Preparing the Contract Pack and Sending to Purchaser\u2019s Solicitor)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">prepare contract pack and send to purchaser\u2019s solicitors Reminder<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Draft Contract Pack: Enter details regarding the Contract. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"925\" height=\"622\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-74.png\" alt=\"\" class=\"wp-image-49180\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-74.png 925w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-74-300x202.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-74-768x516.png 768w\" sizes=\"auto, (max-width: 925px) 100vw, 925px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">\u201cPlease obtain title documents via Searchflow if you have an account\u201d<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">\u201cPrepare Contract\u201d<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-sending-contract-pack-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol sending contract pack <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-sending-contract-pack-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Mortgage 1 A\/C no must be entered<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-request-redemption-statement-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Lender request redemption statement <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-request-redemption-statement-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Mortgage 2 A\/C no must be entered<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-2-request-redemption-statement-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Lender 2 request redemption statement <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-2-request-redemption-statement-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">client confirm contract pack sent to buyer<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-contract-pack-sent-to-buyer-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm contract pack sent to buyer<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-contract-pack-sent-to-buyer-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate Agent contract pack sent to buyer<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-contract-pack-sent-to-buyer-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent contract pack sent to buyer<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-contract-pack-sent-to-buyer-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">1 week \u2013 chase purchaser\u2019s solicitors for enquiries if not received (Published description: Chase the purchaser\u2019s solicitors for any enquiries regarding the contract pack, if none received within one week) Chase Purchaser&#8217;s Solicitors for contract pack CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\"> 5 days \u2013 chase lender for redemption statement if not rec\u2019d (criteria applied) (internal date) CHASELEND MTGLEND1 is not empty<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">5 days \u2013 chase lender 2 for redemption statement if not rec\u2019d (criteria applied) (internal date) CHASELEND MTGLEND2 is not empty<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-5\"><span class=\"badge badge-primary mr-3\">Task 5<\/span> <span class=\"task-name\">Received Lender\u2019s Redemption Statement (Published description: Mortgage Lender\u2019s Redemption Statement)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">chase lender for redemption statement ChaseLend<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Client received redemption statement<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-received-redemption-statement-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client received redemption statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-received-redemption-statement-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-6\"><span class=\"badge badge-primary mr-3\">Task 6<\/span> <span class=\"task-name\">Received enquiries from purchaser\u2019s solicitors (Published description: Enquiries received from the purchaser\u2019s solicitor for the seller to reply to)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">chase purchaser\u2019s solicitors for enquiries if not received CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-enquiries-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. enquiries<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-enquiries-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate Agent enqs received, sent to client<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-Enqs.-received-sent-to-client-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent Enqs. received, sent to client<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-Enqs.-received-sent-to-client-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-7\"><span class=\"badge badge-primary mr-3\">Task 7<\/span> <span class=\"task-name\">Replies to enquiries (Published description: Sending the seller\u2019s replies to enquiries to the purchaser\u2019s solicitor)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-replies-to-enqs.-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol replies to enqs.<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-replies-to-enqs.-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">client confirming replies to enquiries sent to purchaser\u2019s solicitor<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-replies-to-enqs.-sent-to-Buyer-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm replies to enqs. sent to Buyer<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-replies-to-enqs.-sent-to-Buyer-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">Automatic keydate \u2013 3 days \u2013 chase purchaser\u2019s solicitor for TR1 if not received (Published description: Chase the purchaser\u2019s solicitor for the draft Transfer Deed, so it can be approved and sent to the client for signature) Chase purchaser\u2019s solicitor for TR1 if not rec&#8217;d CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-8\"><span class=\"badge badge-primary mr-3\">Task 8<\/span> <span class=\"task-name\">Contract to client (Published description: Sending the Contract to the client for signature)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-contract-for-signature-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. contract for signature<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-contract-for-signature-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">\u201cSend Contract to client via Docusign\u201d<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">3 days \u2013 chase client for return of signed contract (Published description: Client to sign and return the Contract within three days) CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-9\"><span class=\"badge badge-primary mr-3\">Task 9<\/span> <span class=\"task-name\">Approve Draft Transfer (Sending Transfer Deed to seller for signature)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">\u2013 Chase purchaser\u2019s solicitor for TR1 if not received CHASESOL<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-approving-TR1-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol approving TR1<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-approving-TR1-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">Client sending TR1 for signature<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-sending-TR1-for-signature-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client sending TR1 for signature<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-sending-TR1-for-signature-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-arrow-right fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"An automatic reminder date will be added to the user\u2019s keydates for the matter\"><strong>Add an automatic keydate to matter<\/strong><\/p><p class=\"mb-0\">4 days \u2013 chase client for signed Transfer (Published description: Client to sign the Transfer Deed and return it within four days) CHASECLI2<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-10\"><span class=\"badge badge-primary mr-3\">Task 10<\/span> <span class=\"task-name\">Prepare DS2<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/DS2-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>DS2<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/DS2-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-11\"><span class=\"badge badge-primary mr-3\">Task 11<\/span> <span class=\"task-name\">Draft Completion Statement for client\u2019s information (Published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Enter details regarding the Completion Statement. This information is used to pre-populate letters and fields:<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"574\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-68.png\" alt=\"\" class=\"wp-image-49153\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-68.png 929w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-68-300x185.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-68-768x475.png 768w\" sizes=\"auto, (max-width: 929px) 100vw, 929px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Completion Statement <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-draft-completion-statement-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. draft completion statement<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-draft-completion-statement-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-12\"><span class=\"badge badge-primary mr-3\">Task 12<\/span> <span class=\"task-name\">Exchange (Do not publish to portal)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">chase client for signed contract CHASECLI<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Exchange: Enter details regarding the Exchange. This information is used to pre-populate letters and fields<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"399\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-69.png\" alt=\"\" class=\"wp-image-49154\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-69.png 929w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-69-300x129.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-69-768x330.png 768w\" sizes=\"auto, (max-width: 929px) 100vw, 929px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-solid fa-envelope-open fa-3x\" data-fa-transform=\"down-1 left-6\"><\/i>\r\n  <i class=\"fa-solid fa-at\" data-fa-transform=\"left-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Send Merged Email Template<\/strong><\/p><p class=\"mb-0\">Estate Agents exchange\/request invoice<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-agent-confirm-exchange-request-invoice-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate agent confirm exchange request invoice<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-agent-confirm-exchange-request-invoice-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Send text message to a client <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"317\" height=\"120\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-70.png\" alt=\"\" class=\"wp-image-49155\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-70.png 317w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-70-300x114.png 300w\" sizes=\"auto, (max-width: 317px) 100vw, 317px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-exchange-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm exchange<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-exchange-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-exchange-letter-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol exchange letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-exchange-letter-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">lender request final redemp stat \u2013 please do a version for lender 1 and lender 2 \u2013 apply criteria so they only run if the dossier fields are completed If MortgageLender1\/2 is not empty<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-request-final-redemp-stat-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Lender request final redemp stat <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-request-final-redemp-stat-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">lender 2 request final redemp stat \u2013 please do a version for lender 1 and lender 2 \u2013 apply criteria so they only run if the dossier fields are completed If MortgageLender1\/2 is not empty<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-2-request-final-redemp-stat-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Lender 2 request final redemp stat<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-2-request-final-redemp-stat-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers my-3 mr-1\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-8 \"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-9 down-5 rotate-45\"><\/i>\r\n<\/span>\r\n<span class=\"fa-layers my-3 ml-1\">\r\n  <i class=\"fa-regular fa-folder fa-3x\" data-fa-transform=\"left-1 down-1\" ><\/i>\r\n  <i class=\"fa-solid fa-link\" data-fa-transform=\"right-12 down-6 rotate-45\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A keydate will be added based on a date entered into a dossier field\"><strong>Add a keydate linked to dossier field<\/strong><\/p><p class=\"mb-0\"> 1 week before completion \u2013 set file up for completion REMINDER (INTERNAL)<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-13\"><span class=\"badge badge-primary mr-3\">Task 13<\/span> <span class=\"task-name\">Pre-Completion (Do not publish to portal)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">chase client for signed Transfer CHASECLI2<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-circle-question fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"This allows the user to capture data, which is used to prepopulate forms and letters\"><strong>Allocate a Custom Questionnaire<\/strong><\/p><p class=\"mb-0\">Pre-Completion: Enter details regarding the Completion Statement. This information is used to pre-populate letters and fields<\/p><\/div><\/div><\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"575\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-71.png\" alt=\"\" class=\"wp-image-49163\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-71.png 928w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-71-300x186.png 300w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-71-768x476.png 768w\" sizes=\"auto, (max-width: 928px) 100vw, 928px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Invoice-Template-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Invoice Template<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Invoice-Template-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Completion Statement <\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Completion-Statement-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-final-comp-stat-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client enc. final comp stat<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-enc.-final-comp-stat-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa-solid fa-message fa-2x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\"><strong>Display a message to the user<\/strong><\/p><p class=\"mb-0\">Raise requisition(s) for completion funds<\/p><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-14\"><span class=\"badge badge-primary mr-3\">Task 14<\/span> <span class=\"task-name\">Completion (Published description)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><span class=\"fa-layers fa-fw my-3\">\r\n  <i class=\"fa-regular fa-calendar fa-3x\" data-fa-transform=\"left-6\"><\/i>\r\n  <i class=\"fas fa-key fa-lg\" data-fa-transform=\"left-5 down-5 rotate-45\"><\/i>\r\n  <i class=\"fa-solid fa-circle-check fa-lg\" data-fa-transform=\"right-20 down-3\"><\/i>\r\n<\/span><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"Previous keydates either automatically or manually added to the system will be marked as completed.\"><strong>Meet unmet keydates by type<\/strong><\/p><p class=\"mb-0\">REMINDER<\/p><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-completion-letter-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol completion letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-completion-letter-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Send a text message to a client<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"82\" src=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2022\/08\/image-72.png\" alt=\"\" class=\"wp-image-49165\" srcset=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-72.png 319w, https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/uploads\/sites\/2\/2022\/08\/image-72-300x77.png 300w\" sizes=\"auto, (max-width: 319px) 100vw, 319px\" \/><\/figure>\n\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Client confirm completion<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Client-confirm-completion-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-completion-letter-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Estate Agent completion letter<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Estate-Agent-completion-letter-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">lender confirm completion \u2013 please do a version for lender 1 and lender 2, with criteria IF MortgageLend1\/2 is not empty<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-confirm-completion-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Lender confirm completion<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-confirm-completion-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">lender confirm completion \u2013 please do a version for lender 1 and lender 2, with criteria IF MortgageLend1\/2 is not empty<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-2-confirm-completion-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Lender 2 confirm completion<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Lender-2-confirm-completion-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<span class=\"workflow-task\" id=\"task-15\"><span class=\"badge badge-primary mr-3\">Task 15<\/span> <span class=\"task-name\">Post Completion (Do not publish to portal)<\/span><\/span>\n\n<div class=\"workflow-action card mb-4\"><div class=\"card-body\"><div class=\"row\"><div class=\"col-md-2 text-center action-icon\"><i class=\"fa fa-file-text  fa-3x\"><\/i><\/div><div class=\"col-md-10 action-text\"><p class=\"mb-0 d-inline-block\" style=\"cursor:help;\" data-tippy-content=\"A template letter will run\"><strong>Send Standard Document<\/strong><\/p><p class=\"mb-0\">sol send evidence of mtg discharge<\/p><div class=\"pdf-attachment\" data-src=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/content\/themes\/osprey-support\/functions\/inc\/pdfjs\/web\/viewer.html?file=https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-send-evidence-of-mtg-discharge-FW_CPS.pdf\"><p class=\"mb-0 mt-2\"><strong>Sol send evidence of mtg discharge<\/strong><\/p><p class=\"mt-2\"><a href=\"#\" class=\"btn btn-outline-secondary btn-sm\" data-toggle=\"load_pdf_viewer\"><i class=\"far fa-file-pdf mx-1\"><\/i> Show preview<\/a> &nbsp;&nbsp;<a href=\"https:\/\/support.ospreyapproach.com\/content\/uploads\/sites\/2\/2020\/09\/Sol-send-evidence-of-mtg-discharge-FW_CPS.pdf\" target=\"_blank\" class=\"btn btn-outline-secondary btn-sm\"><i class=\"fa-solid fa-arrow-up-right-from-square mx-1\"><\/i> Open in new tab<\/a><\/p><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Send text message to a client Send a text message to a client<\/p>\n","protected":false},"featured_media":0,"template":"","tags":[],"pracctice_practice_area":[229],"class_list":["post-49170","pracctice_workflow","type-pracctice_workflow","status-publish","hentry","pracctice_practice_area-commercial-conveyancing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Searchflow Freehold Sale - Osprey Approach Customer Support &amp; Training | Osprey Academy<\/title>\n<meta name=\"description\" content=\"This guide will take you through the contents of our Searchflow Freehold Sale workflow\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Searchflow Freehold Sale - Osprey Approach Customer Support &amp; Training | Osprey Academy\" \/>\n<meta property=\"og:description\" content=\"This guide will take you through the contents of our Searchflow Freehold Sale workflow\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ospreyapproach2022.wireddemo.co.uk\/support\/focused-workflows\/searchflow-freehold-sale\/\" \/>\n<meta property=\"og:site_name\" content=\"Osprey Approach Customer Support &amp; Training | Osprey Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OspreyApproachUK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-06T08:44:10+00:00\" \/>\n<meta property=\"og:image\" 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